Battery Giant Rochester Hills

"Purchased 2 car batteries here, within 1 year of the other. The cost for a good battery seemed reasonable, however due to the pandemic the vehicle was not driven more than a couple times a week. Each battery failed inside of 1 year. Warranty honored? Nope. Instead owner? said he would not charge the $15 install fee :0 This is with extra purchase of trickle charging items- from them. When moved to a new location, trickle charging was not an option. Then needed a 3rd! new battery within 3 years- would not purchase car battery from here again. Won't be returning."

"I would give 0 stars if I could. I just called for a lawn mower battery. The young lady that answered was very rude. I exolained to her the type of battery I needed and she said bring it in and we can dispose of it, I explained we no longer had it but I have the model number to the lawn mower and a part number given to me by Ariens. I told her I had the manual as well. She asked me the model number at least twice. Then asked me if I had the manual, even though I had told her I did. I gave her the model number and also the part number. She became very rude and said, well if we find it we will call you if we don't then we won't. Um .... ok then. Ten minutes later she called telling me I had given her the incorrect model number and I made her waste her time. I explained I had given her the correct number. She became angry and said no you did not! I asked to speak to the manager and she hung up on me. Not a business I would want to do business with!!"

"I've purchased many batteries here. I won't be back since you threatened to call the tow trucks on the picketers from across the street from the hospitals, When the parking lot is large enough to accommodate plus its not up to you as a renter to call, its up to to your landlord."

"They claim to be able to fix a laptop but actually don’t have a clue. I paid over $100 & nothing seemed to work including the battery, ironically. I thought that was the one thing they would get right. The gentleman who was helping me was very aloof & walked to the back of the store with no explanation & didn’t return. When he took a phone call, I decided I had wasted enough time and money."

"I brought my computer in for keyboard replacement... I was told it would be about a week... 6 weeks later they said it was ready. I went to pick it up to find it had been done completely incorrect, They put on a European keyboard which sat below the surface of the palm rest and when you would press the keys, they sunk so far into the board it was impossible to type... I left it with them as I’ve already paid $150 at this point.. another month goes by and they say it’s ready.. I pick it up this time and not only are the keys below the palm rest but when you press any of them, they all stick! I was told that one shift key was sticky.. No, They were all now sticking.. I was issued a refund but the damage had already been done . I was able to take it to a computer repair place in Shelby where a nice gentleman was able to fix it the best he could.. He had to remove double sided tape.. Yes, Tape from under the keyboard and on top where the keys sit on the palm rest, which was what the keys were sticking too when pressed . he then soldered and epoxyed everything in place.. he said he never seen such a meticulously done bad job. The gentleman in the store could work on their crassness... it’s not very professional to refer to a female employee as “the computer chic” I wouldn’t even return to this place for a battery, there are plenty of options."