GameStop

"Great for games. They have every game you ever wanted"

"Definitely disappointed in your company buy 3 ps5 controllers one is drifting call the store they have none in stock, wanted to exchange for gift card to buy another online representative Bell instore stated I could buy online and neglected to state the fact that I now have to pay 10.99 shipping and handling fee at this price I could buy a brand new one. Waste of time and money and no, sadly, my son now longer believes in Santa due to all of the as he now has to hear me dealing with all this. You guys need to make sure products are working when they are sold, especially if they are pre-owned!I asked for my same tender of payment as I paid and she couldn't do that and there was no manager available. I walked out wasted my time, destroyed my son's Christmas and furtherance now waiting on hold of the 2nd time for over an hour with customer service as the first time I was disconnected.... Game Stop Fail!"

"Not open at posted hours. Don't waste the gas, corporate changed perks and benefits to disadvantage workers and lower compensation...now they won't show up for work...go figure."

"Ben is the most unprofessional, rude and unhinged employee I have ever had to deal with. I pre-ordered a game that came with collectors items, and he refused to give me the items I paid for even though I was the first one in the door, and he said he had the supplies in store then proceeded to scream at my fiance and I. I had to go to another store to receive my items, where they said that digital and physical pre-orders of games were eligible to receive said collectors items. When I called Woodhaven store back to let the employees know about the discrepancy Ben again was rude. When I ended the call, he proceeded to call me back multiple times and only stopped when I told him I would report him for harassment and get a lawyer involved. Ben is a danger to the store, and is not exhibiting safe and appropriate behavior expected from an employee. Do not use this store. Go to Taylor."

"The employee named Chase who answered the phone is very experienced and highly informative. He definitely has the companies best interest(s) in mind. Thank-you for being a kind person!!"