Hyundai Service

"Sean took care of my service at the beginning to the end with thoughtful kindness. It was long distance drive for me to visit service department, but was worth it. Thank you Sean for great caring service."

"The recently renovated Suburban Hyundai dealership is very clean and spacious and a pleasant place to wait while service was done on my Elantra. The service itself was excellent with minimal wait time, as usual. They also have a marvelous valet service where they will pick up your car from your home and bring it back when they're finished. I'm always very satisfied with the Hyundai Service Department."

"We were treated so kindly by Sean Sensabaugh. He is very professional and knowledgeable. We look forward to getting our 2 recalls repaired."

"I reside a mere 2.6 miles away from LaFontaine Hyundai Dearborn, yet I have consistently chosen to entrust my car to Suburban Hyundai in Troy for two compelling reasons. First and foremost is the exceptional service that consistently surpasses my expectations. Their meticulous inspections and detailed reports after every service visit are immensely valuable. These reports not only outline the performed services but also provide recommendations for maintaining the optimal performance of my vehicle. Although the video service, which once included a post-service inspection video, is no longer available, it doesn't diminish my confidence in the exceptional service they provide. The second reason is the outstanding customer service that permeates every aspect of my experience, starting from the initial call with the End User who schedules my appointment, all the way to my interactions with the Service Advisor. I've had the pleasure of working with Chris May since 2017, and his unparalleled assistance and support have left an indelible mark on me. Chris is not just proficient; he's incredibly intelligent, kind, and astute. I place unwavering trust in his guidance and wholeheartedly follow his recommendations, knowing that he treats his customers like cherished family members. Suburban Hyundai and Chris May have truly set the standard for exceptional automotive service, and I extend my heartfelt gratitude to them both."

"While the customer service staff were very personable and apologenic, my problem was not solved. The appointment was made more than 8 weeks in advance so that they would be sure to have what was needed to fic the problem. I was told that they would contact me to schedule another appointment though I have not heard from them since the appointment 14 days ago."