Somerset Nails & Spa

"Terrible, disappointing service today. I have been coming to Somerset since I moved to Royal Oak a little over a year ago and I have never been spoken to so disrespectfully by the staff. The first photo is of the beautiful nails I got done here for Valentine's day. I came back today to receive my usual soak off and fresh set, and Nina, the technician I sat down with, completely ruined my experience. She was dismissive and rude, she hurt my nails, she did not assess my existing set at all before digging into my fingers with the tweezers. Then, she threw her tools down aggressively and told me "I can't do it!" and asked someone else to take me over. I understand that sometimes you get switched to different nail techs, but I've never been treated so badly by a tech. I sat down with the owner for my soak off and he immediately noticed how upset I was. I explained to him the experience I just had had with Nina, and he did not do anything to remedy the situation. I am so disappointed. I loved coming to Somerset and think the quality of their work is wonderful. I recommend my friends and customers go here all the time but obviously I will be retracting my recommendation after this. I am so sad to have to find a new spot to go to after this. I asked the owner to simply remove my previous set, so I could get my nails done somewhere else, He did not charge me for the service, which I think is only appropriate. I will never come back here."

"After very bad experiences there with hanna, with Tony everything is always so perfect! I love how detailed he is in making nails so perfectt!!! Have been going with him 2 times and will definitely always go back for his perfect job with my nails!!"

"I have tried quite literally every nail salon within a 10 mile radius and none compare to somerset nails. My job doesn’t give me the luxury of scheduling apts weeks ahead and they constantly accommodate next day/same day apt requests. They also actually stick to their schedule - no waiting 30 min past your apt time. Ryan is absolutely amazing but I’ve also had others and everyone is more than competent here. Thank you for high quality nails and customer service!"

"This shop is beautiful and very clean. The staff is nice and professional. Cindy is AMAZING! She is new to the shop but has been doing my nails and eyebrows for years! I’ll follow her to the moon if I have to!"

"I go to Somerset Nails every month and the service and quality of this place is top notch! It’s always extremely clean and the have so many ways to customize your experience. Jojo is my nail lady and I’m never disappointed! I use to give her all my Pinterest board inspirations and she will either create it or make it better. Now all I have to do is show up and I let her do her thing. I don’t even pick out a color! When I’m finished, I get a one of kind design and a whole lot of compliments!"