MotorCity Detail

"Fantastic detailing! My truck looks brand new again. I had an amazing experience. I highly recommend MotorCity Detail. Superior service at a great price."

"My car got hard water stains all over the front end, and I couldn’t get it off using any car wash or off-the-shelf products. The guys here worked for 7 hours and made the entire car paint perfectly like new(minus the stone chips). Strongly recommended!"

"I cannot recommend Motor City Detail for an interior car detail. I won’t give this place a 1 star because at the end of the day my truck was cleaner than when I dropped it off, but I wouldn’t consider it detailed. I had a terrible experience with them. I took in my truck to have an interior detail which they charged $170.99 and a non-negotiable additional pet charge of $59.99 “because it takes extra time to vacuum and blow the carpet,” not remove all the pet hair. All the pictures attached are the results after the first detail. They told me that the center console was left alone because there were personal belongings in there, and as pictured, I had 2 charging cables in there. It was upsetting because before the detail was started, I was told that any personal items would be bagged and ready to collect at the end of the cleaning. These were the only 2 personal items I had in the entire cab and didn’t think it was a big enough issue to skip cleaning the entire interior console. I also thought it was appalling to leave that much water in the center console and they left a whole section of the truck unvacuumed. I told them I was unhappy with the job, so they came out to do a second detail while I was at work. Didn’t text or call to let me know they were there, like they said they would. Once they finished the detail, they couldn’t be bothered to leave me a voicemail or text message saying they were finished. Instead they tried calling me 4 times while I was in a meeting within the span of 5 minutes, parked my truck where they found it and left. I still found the driver side cubby wasn’t even vacuumed out. After paying that amount, I would expect more attention to detail, especially after discussing my experience with others and they said they had better results with much less of a cost and headache."

"A person always have a go to place for everything. Favorite go to restaurant, grocery store or even doctor where you feel comfortable. Motorcity detail is one of those places where you’ll feel comfortable to take your cars to. Either be it a regular car wash or full detail (exterior and interior) Rod and his team takes good care of your car and makes sure you are happy with the service. They have all the right equipments for right job so if you spill anything inside or just like a nice clean car this is a one stop shop for all your detailing needs. They cater to all types of vehicles - sedans, hatchbacks, SUVs, trucks, sports car and even super cars. Everyone has an emotional attachment to their cars. I’m sure if you have taken care of your cars as babies, give this place a call and have them take care of it the same way you did."

"You know that feeling when you get a big box for Christmas, thinking it's going to be a great present, but it's just...a pair of socks... that's what I felt today. For those who like short reviews: -- I paid $205 for a poorly done interior detailing. It was obvious that they did not shampoo my car. As soon as I got home, I grabbed my sponge, soaked it in water and brushed it over my seats. The results-- my sponge than the $205 I paid. I even attached pics. On top of this, service was terrible. The person working on my car, Jill, said I would get $50 off because my car took longer than 24 hours to clean (I dropped my car off at 11am Thursday and was told they may be unable to get it done by the end of the day, in which I said Friday noon was fine). However, when I get there to pick up my car and pay, the owner said I heard wrong and that it was only a gift card. The owner also claimed that the car was actually done last night, but he had them redo it this morning. If they did actually indeed redo it, I am shocked at how poorly the redo was. I was legit devastated and regret not doing a groupon for a diff location :( never again, motor city, never again. You can take your $50 gift card. For those who like long (but detailed) reviews: Here are the details: 1. I own a Ford Fiesta (keep in mind this is a small car) 2. I got the gold package + dog hair fee = $205 3. I made a reservation to drop my car off at 11am on Thursday, July 13. They prefer 9am drop off to ensure you can pick it up same day, so I told them I was fine picking it up Friday at my lunch brunch, in which they told me it would be for sure done by 12. Here's what happened 1. They weren't done on Thursday, which was fine. I'd rather have them do a thorough job and pick it up Friday. 2. It's Friday now, and I arrive at 11:50am. I see two people vigorously vaccuming my car. Jill sees me and said she called me earlier to tell me it wasn't going to be done by 12, but by 1pm. I apologize for not picking up and ask why it was taking so long. She tells me that they booked too many cars to clean and couldn't get to mine. She tells me that they just started it today and have been working at it since 9 am and thought they would be done by 12pm. She felt bad about the inconvenience and said she would take $50 off. I said okay and get dropped off to work. 3. I come pick up my car at 5:50pm right after work. Jill isn't there. Instead, some other guy who says he is the owner. He charges me and instead of taking 50 dollars off, he gives me a gift certificate for $50. I tell him that I was offered $50 off my bill for the inconvenience. He says, no, that I misheard. That the car was actually done last night, but he saw it this morning and had them redo it because he didn't like the results. Please notice how different these two stories are between the worker that I saw clean my car and this owner who claims he was there. 4. I decide to pay and take my car home. Once I'm home I take a good look and notice that my car was obviously not shampooed. Just to make sure, I go in my kitchen and grab a sponge and just wet it with water. I wipe my seats that have dirt from my dog paws and what do you know, it came off. Honestly, I wouldn't have minded not getting the $50 discount that I was told, heck, I wouldn't have even minded if I got charged an extra $50 IFFFFF my car was cleaned well and thoroughly. The owner said that they worked on it last night AND they redid it this morning? pleeaseeee. Don't lie. That's the last thing I can't stand. Will not return. My sponge is more trustworthy. ***edit: After reading the owner's reply, I noticed that the final price was indeed $205 not $230 (I got confused with the $130 I paid which had the yelp discount excluded). As for my car condition, it was indeed covered with dog hair, in which Motor City did do a good job in vacuuming. However, as far as the car seats go, it was def in not a state where it couldn't be washed. As I had stated in my review, they did not shampoo my car and if they did, my sponge was better."