Freedom Auto Repair

"Had appointment for an oil change, in the mean time I also had an interview in Ludington at 1. I made it to interview but car was a shaking and I thought it was in the front. I called freedom after my interview to see if I could get in and she told me if I made it within the hour they could look at it but can't do anything today.1/19/24. so I made it back to shop at 2:40 and sat there until 4:30 and chase came in to ask if I owned a different vehicle in lot cuz he was taking it for a test drive and I filled him in on mine and he took it for a quick drive to tell me it was snow build up in rear tires...I realize people in shop get busy, but for me to sit there that long for something simple was crazy. I'm new to the area so finding my way around. I see a lack of communication at this shop. Thank you chase !!!!!"

"Absolutely avoid! Installed incorrect alternator. Car dings every 5 seconds with warning saying check alternator. Took it back, they admitted it was because they installed an aftermarket alternator, but wouldn't do anything about it. They charged me full price and said just deal with the constant ding/maintenance alarm. Unbelievable."

"Excellent service, fair and honest. Josh explains everything clearly and is patient with questions. So glad they are nearby."

"Exceptional Service and Expertise at Freedom Auto Repair. Review: I have had the pleasure of visiting Freedom a number of times for some much-needed repairs on my vehicle, and I must say that my experience is nothing short of outstanding every time. From the moment I walk through their doors, I am greeted by friendly and knowledgeable staff who make me feel confident that my car is in good hands. First and foremost, the expertise of the technicians at Freedom Auto Repair is truly impressive. They took the time to thoroughly diagnose the issues with my vehicle and patiently explained the necessary repairs in a way that was easy to understand. It was evident that they had a deep understanding of automotive mechanics and were committed to delivering high-quality workmanship. And their prices are on par or better then other repair shops. Moreover, the level of professionalism displayed by the entire team was exceptional. They were transparent about the costs involved and provided a detailed breakdown of the required repairs. I never felt pressured into unnecessary services or upsells, which is a refreshing change from some other repair shops I have visited in the past. Furthermore, the efficiency of the repairs at Freedom was remarkable. They completed the work within the estimated timeframe. I appreciated their attention to detail and commitment to customer satisfaction. In conclusion, I highly recommend Freedom to anyone in need of reliable and trustworthy car repairs. Their team of experts, professionalism, efficiency, and dedication to customer satisfaction make them stand out among other repair shops in the area. I will certainly be returning to Freedom for any future automotive needs, knowing that my vehicle will be in the best of hands."

"Some weeks back I put a tire cap on my truck & it cross threaded & I couldn't get it off so I stopped to 2 different places & one of them estimated $60 - $100 & the other place wanted me to leave my truck for 2-3 hrs & wouldn't give me an estimate so I'm like "No way!" So on the way home I stopped by "Freedom Auto" & a young man (I think his name was Chase" came out to take a look at it & within 5 minutes Chase had all 4 caps off & new caps on & said "you're all set, have a great day!" & he didn't even charge me! I now take my truck there for all repairs & it's so refreshing to know that just because I'm an older Lady coming in alone they don't try to take advantage of me! Chase's Mom raised a good man & Freedom hired an excellent employee! Thank you Freedom Auto for all you do & for being honest business people, I truly appreciate it!!"