Harbor Freight Tools

"The associate was nice enough to put the last of what I needed on hold for me. That is alot of trust. I got what I needed which has saved me plenty of work time No problem parking here either. Plenty of spots."

"Nothing can be worse than a business that posts sale items, and then never has any in stock when you go to the store to buy it. On top of that, they DO NOT GIVE OUT RAINCHECKS. How do you expect someone to drive 25 miles, to be treated like this every time?"

"They have affordable tools and other things that the average guy would and could use on his home projects but I don't think are suitable for everyday use for a professional contractor due to quality of the tools. I have been a builder for close to 30yrs and there are times when I needed a tool for a job and decided I would I would purchase tools from HF because of the price. I have purchesed skill saws, miter saws and numerous other tools from them and they usually don't last more than a day or two on a contractors job. They had no issues with the returns though but it was a hassle to have to drive back and forth to return a skill saw 4 times with in two days because everyone I exchanged fried. I can't say that all the tools are no good because I have not had the opportunity to work with every too they sell but aindo know the experience I had with the one I have used. I think there Pittsburgh hand tools are very decent and priced well compared to the name brands."

"I called and had wheel dollies on hold for pickup. We came from Gaylord to pick them up and when we arrived, the informed us that they had sold them to somebody else. Very disappointed in the wasted time that we spent for harbor freight to drop the ball on us. Apparently putting something on hold means nothing around here anymore."

"What a disappointing experience! We are building a home in Northern Michigan. All Harbor Freights are a minimum of an hour away from us. We had preferred to use Petoskey as it is the nicest drive. We were told by the cashier that we had 90 days to return the nailer with the receipt, which we had in possession. We were charged $46 (20%) to RESTOCK a nailer that was never opened, tape seal unbroken!!! We ended up calling their corporate office to express our concerns...even the representative agreed that we followed all of the rules and should NOT have been charged this fee!! Shame on you, Harbor Freight, Petoskey, Michigan! Do not shop here!"