Discount Tire

"I can’t believe how incredibly nice and knowledgeable all the staff is. I just went there for my third time, this time to get my winter tires on. They charged me $0! They said it was “on them”. They gave me sound advice on which tires to purchase as my summer tires when I come back in the Spring. Thank you Discount Tire. I will be back! :-)"

"Super fast, great service, and always friendly! Ordered tires on Monday, they called me Tuesday and said they got them in already to come on in and they'd put them on for me even though my appointment wasn't till Saturday! Even set me up with a good full size spare as one of my tires was still plenty good. In and out in 40 mins. Can't beat it! I always recommend this company."

"Don't even bother making an appointment. I scheduled a winter tire swap-out appointment online 2 weeks in advance. It said to expect a 30 minute appointment. When I arrived for my appointment, they said the were running behind and it should be about 1 hour and 15 minutes. I sat and waited. They didn't even start working on my car until 1 1/2 hours after my appointment. I waited over 2 hours before my car was finally finished. What a waste of my time. So frustrated. Won't be back here again."

"I had to wait over two hours at the store even though I had an appointment that I booked online. The whole time I was there, people were calling/walking in to ask and see if there were any appointments for the next day and they kept being told "Oh, no walk-ins are welcome! Come on in!!" well that certainly explains why I was waiting over two hours past my appointment for my car to be done. My car was back in the shop for a grand total of 25 minutes. When someone books a simple seasonal swap at 5:15 (arrives early at 5:00) and has to wait until 7:25pm for my vehicle that is excessive and you don't need to be encouraging walk-ins and not disclose the expected wait time to those people. It affects everyone else down the line who prepared for winter and booked over a month ago. I was also not the only person in the very full lobby that had to wait that long past their appointment. I was extremely disappointed. Cherry on top: I received a text at the end of my service stating: "Next Visit Tip: Buy & Book online for a 30% shorter avg wait time". - I did book online, so we see how helpful that tip is! Additionally: They broke my tire stud, told me, but stated "we don't replace studs here" you'll need to go to another shop." Well all of the other shops have quoted me over $100 to fix something that they broke. Completely unacceptable. Overall the salespeople were nice enough, but the entire experience was infuriating and the level of service was disappointing."

"Since I got the tires they kept leaking, where I would have to put air the in tires once a week. All 4 tires. Kept telling me it's the rims, tires I had one before I never had to put air in them. So took them there today they told me the same thing, so they redid the tires so hopefully they wouldn't leak. Well got there n good thing I noticed but my rim was bent, so needless to say I had to buy rims too because of it. They gave me some what of a discount but was not expecting to fork out money for rims when I just needed my tires done so 800dollars later I was not happy. Won't be getting tires from there again"