Better Health Market & Cafe

"I really enjoy the homemade soups...make me think of my grandmother..."

"I can ALWAYS find what need! The store is always clean (that’s important) the staff is Nice and knowledgeable in the products they carry (very important) their prices are very reasonable and they’re always having a sale on the things you use the most!"

"Before I describe the dispicable experience I just went through at the better health store on Telegraph, please know that I still love BH and do consider it to be my second home. On my way home I decided to stopped into this BH to pick up 3 items, this was an unexpected stop. For personal use and my client. Prior to that I was literally at the Novi location where most the staff knows me abd have always made me feel welcome. When I got to the register I asked the young lady who at the beginning did not seem like she wanted to be there anyways if she really needed to see my text with rhe 30% off she said yes. I forgot I deleted the text and showed her my receipt from the Novi store that they gave me the discount. When I asked to speak to a manager she said "I am the manager." I said you can tell from my account I am an avid shopper at the BH stores. That woman would not budge. It was her nonchalant attitude. Stating, Its my policy. I have brought so many clients there spending hundreds of dollars there, doing shopping tours, to be dismissed by that manager. I guess the worse thing is was showing a person grace in that moment especially after showing her my receipt from the Novi location. Her attitude was rotten and I will sure be never to visit that store again. To the manager, in times like these, without customers like me who visit your store, your very expensive store you would be calling "Marvin" It would not have hurt you to give me the discount. Stay home if you do not want to service the public with care. After all it is a better health store!"

"When shopping at Better Health, be sure to check expiration dates on everything. Today is Oct 4 and I made a trip in for a specific plant milk that only this store & Whole Foods carries. The only cartons available had expired on Sep 10… nearly A MONTH AGO. I notified the grocery manager and requested 3 fresh cartons; but she told me there were none in back & none on order…. because SHE HADN’T REALIZED THEY’D EXPIRED!!! She said this without the slightest hint of embarrassment that the stock inventory in her department is so lax that they can’t manage to keep up on expiration dates— even in the refrigerator section. It’s not the first time I’ve found expired foods at not only this Better Health but the one on Telegraph as well; so maybe the “ignore expired items until a customer complains” policy comes from higher up in the management hierarchy than this grocery manager. I hope those responsible for that policy see this and actually care. I hope they step up their game because I do like the variety and types of product they sell here. I typically have to shop at Whole Foods because they have the best stock of fresh organic produce, but I get so very bored with their store and selection in general. So, Better Health, I truly hope you start caring about the freshness of the groceries you carry— because now I have to make another trip to your competitor to obtain what I came to you for. Note: After posting this review I went home and noticed the carton (same brand) of plant milk I bought from Whole Foods in August has an expiration date of Oct 18. This sheds an even more horrifying light on how old and lifeless most of your groceries must be. So sad. The variety you offer is no longer worth a trip to any of your stores."

"I typically frequent the Bloomfield location but I stop here when I’m in the area. The hot bar usually has some decent clearance vegan/vegetarian to-go meals on manager’s special which I appreciate. I deducted two stars because for a health food store I think management should take better precaution in properly covering the food bar items, we are not yet out of a pandemic and I wouldn’t feel safe serving myself items from the salad bar that have likely been coughed/sneezed/breathed on. Hopefully management does the right thing and covers these items in the future for the safety of everyone!"