Kate Spade
27500 Novi Road, Novi, MI 48377
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
27500 Novi Rd Suite E 223, Novi, MI 48377, United States
About the Business
Kate Spade is a trendy and stylish institution located at 27500 Novi Road in Novi, Michigan. This store offers a wide range of high-quality clothing, home goods, jewelry, and shoes for fashion-forward individuals. With a reputation for chic and sophisticated designs, Kate Spade is a go-to destination for those looking to add a touch of elegance to their wardrobe and living space. Whether you're in need of a new outfit, a statement accessory, or a unique home decor piece, Kate Spade has something for everyone. Visit this store to discover the latest fashion trends and elevate your style game.
Reviews
"Major shout out to the ladies at Kate Spade 12 Oaks mall! As a guy buying bags for my wife I am clueless. The staff here is fun, engaging and down to earth. Compared to other Kate Spade locations (Briarwood/Somerset) which are downright snobby and have a museum feel to them. Went in with intent to buy one bag, we left with two and a matching wallet. That’s the result of good retail service."
"Tried to return a wallet that was purchased on December 17th. We were over the 30 days for a return by just 3 days. I understand the policy but it seems strange that the normal return process is the same at Christmas time!! Will no longer shop at Kate Spade."
"The associates are very arrogant, I came to pickup gift box from my online order and purchase dashcund crossbody from that store. The store associate gave me a rude attitude and tells me the box is $6, and she wants to know if I purchased a full price Kate Spade. I showed her the total of my purchases, she gave the tiny box and I asked for bigger one and she just handed out to me without saying anything. I was going to purchase more crossbody and dresses for the holiday party but because of her attitude, she just made a BIG, BIIIIG MISTAKE....... Somerset mall Kate Spade that will get my business."
"Nicole - is excellent. She was patient and she helped me exchange an item without the paper copy of the receipt (using phone number). She not for once was negative about helping me. However, there was another older associate who wasn’t helpful and she declined to help me. But Nicole was helpful and she did took the warranty claim. Also, there was another associate on the phone earlier who was also extremely helpful and nice, she assured me that they will take the warranty claim and even exchange the item. Impressed by these two store associates service."
"I called the store and the store leader Maria was super helpful. I was chasing after an item that I ordered from the website that was cancelled on me for poor reasons and the Kate Spade website didn't do anything to reach out to me to resolve the issue. The item was sold out when I tried to reorder and the phone support and chat support was not helpful. Fortunately called this store as a second attempt to see if they will have it. The Somerset didn't have it. The manager understood what the situation was and was very patient to making sure it could be purchased. Thank you Maria."
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