Claire's 6650 South Westnedge Avenue, Portage, MI 49024

"Found beautiful items for my wedding. Noticed the SAME items online were all 1/2 off (FOR THIS SPECIFIC STORE), but the prices in the store were full price. Simply asked the manager if they would price match THEIR STORE SITE, and they said no. Said that that's a different promotion for online only. (Doesn't say that online). I then asked if I could order the items online at the half off price and pick it up that way. The manager told me, "Absolutely! Order online, and we'll let you know when it's ready in about 2 hours." Are you kidding me? TERRIBLE CUSTOMER SERVICE."

"We accidentally left our bag at the store, but luckily the staff at this establishment were incredibly kind and held onto it for us. The only minor inconvenience was that their phone wasn't operational, preventing us from calling to confirm if our bag was there. However, upon arriving at the store, we were relieved to find our bags untouched and intact."

"I got my ears peirced yesterday and the lady peircing was training. She was super inexperienced and rough and it hurt a lot. And this morning I woke up and got a real good look at them and noticed they are completely crooked. DO NOT GET YOUR EARS PEIRCED HERE!!!"

"Worst experience at Claire’s ever. Workers on Saturday the 16th were the rudest girls I have ever dealt with. I am a super nice person and I’m young so I am for the most part accommodating… however my sisters and I entered the store to get my sister a special piercing for her trachea. She asked the sales associate if she knew for sure it would fit as they were twenty dollars and the associate said of course! Well low and behold they didn’t. My sister then asked to return them and they were super rude and said they don’t do returns. My sister who was upset came back and told me how rude. I then asked the girls if they could return it politely and they got super rude and defensive and told me they don’t do returns and got extremely flustered and rude. So annoying and rude!"