JCPenney
9480 Village Place Boulevard, Brighton, MI 48116
Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
11:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
9480 Village Pl Blvd, Brighton, MI 48116, United States
About the Business
JCPenney is a well-known retail institution located at 9480 Village Place Boulevard in Brighton, Michigan, United States. It is a one-stop shop for all your shopping needs, offering a wide range of products including clothing, home goods, furniture, jewelry, and shoes. Whether you are looking for a new outfit, updating your home decor, or shopping for the perfect gift, JCPenney has you covered. With a reputation for quality products and excellent customer service, JCPenney is a go-to destination for shoppers of all ages.
Reviews
"Still one of the few stores I'll go into that has good customer service."
"Compared to woman's department there was very limited men's. Maybe I missed it but didn't see a clearance section either. The checkout staff was very nice and helpful with my transaction at least."
"So unfortunate that this JCP is so badly managed. Tonya should not be a part of the management team, let alone a part of a customer serviced based company. They are SO understaffed that they didn’t even have an associate working in the Jewlery department DURING CHRISTMAS TIME. Whoever runs this store must not care. I feel for all of the associates who are trying their best. Upper management should really do something about this store. Would give zero stars if I could."
"I don't understand why they close at 7 when all the rest of the stores in the strip closes at 9 or 10pm. They have good sales but the employees are very rude and unhelpful. I was looking to purchase a engagement ring and was told but the store manager no one was there to show me the rings sense there not on display for some reason. I recently went there on a friday started walking to towards the door and some skinny snotty lady walked out before I entered and told me the store the store closes in 10 minutes it was 650 pm on Friday and again I was going in to spend money on a blender and set of cookware. I took my business elsewhere my advice is to stay open later for people that work till 530 or 6 that want to spend money. Also tell your employees to start being more helpful."
"They have a great men’s Big and Tall Department.The selection and variety is always great. Marilyn was our cashier today and she was excellent. She was very patient with me as I tried to redeem my rewards and made sure we got got all the discounts possible. The store was very clean and smelled great, the way department stores did when I was a kid."
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