Starbucks

"Twas nice to open the doors and smell the aroma. Had 3 gift cards and purchased bulk. A few different types. They gladly ground all."

"This is my favorite Starbucks and I have visited many! The staff are amazing, friendly and go above and beyond with customer service. They are super fast and ALWAYS make my drink correctly even with my drink being a super detailed one. I don’t mind parking and walking in, since there’s no drive thru- because they are fast, friendly and on point!"

"It’s getting so annoying, you order a drink and half your cup is just full of foam. First it kicks off the taste of the coffee and second I’m paying five bucks almost for a tall chai."

"I have visited this location to pick up an order and study. It is the perfect study Starbucks with good lighting, charging areas, and places to sit. I've been on busy days and was able to find a place to sit. The baristas are wonderful and able to turn out drinks quickly, even during a rush. Every drink I ordered was delicious, and the food was typical of any Starbucks I had been to. The only reason for 4 stars is that the parking can be terrible most times, with people rushing or double parking, and you may have to park at the end or in the lot across from the five guys."

"Dear Starbucks Customer Service, I am writing to express my deep disappointment and frustration with the recent experience I had at one of your Starbucks locations. As a regular customer who has always appreciated the welcoming atmosphere and quality of service at Starbucks, I was taken aback by the discriminatory and rude behavior I encountered during my visit on [may 19]. On the aforementioned date, I visited the Starbucks located at [Store Address]. I entered the store accompanied by my service animal, who is an essential part of my daily life due to my disability. To my utter dismay, instead of being treated with respect and understanding, I was subjected to embarrassment and humiliation by one of your representatives. While I was peacefully working on my laptop, a Starbucks representative approached me in a condescending manner, making me feel as though I was doing something wrong by having my service animal with me. Not only did this incident make me feel singled out and discriminated against, but it also left me questioning my worth as a customer and as a human being. It is essential to note that I was not causing any disturbance or inconvenience to other customers during my time in the coffee shop. I merely wished to enjoy a cup of coffee and engage in my work, just like any other person. However, instead of being treated like a valued customer, I was made to feel like a burden and an outcast. Moreover, I would like to bring to your attention the lack of accessibility provisions at the Starbucks location in question. I observed that there is no handicap button on the outside of the door, which makes it challenging for individuals with mobility impairments to enter and exit the premises independently. Additionally, there is a notable absence of designated parking spaces for individuals with disabilities. It is highly disappointing to witness such oversights in a company that prides itself on inclusivity and diversity. To exacerbate the situation, the representative who confronted me also complained about my car being parked in the 15-minute parking zone, which happened to be the only available spot at the time. This incident further added to my frustration, as I was left feeling as though I was being reprimanded for circumstances beyond my control. As a customer who has enjoyed Starbucks' products and ambiance for a significant period, I am deeply saddened by this experience. I have always regarded Starbucks as a place where individuals are treated with dignity and respect, regardless of their circumstances. However, this incident has shattered that perception and made me question whether Starbucks truly values all of its customers. I kindly request that you take immediate action to address this issue. I sincerely hope that you will investigate the matter thoroughly, provide appropriate training to your staff members regarding disability rights and inclusivity, and take necessary steps to ensure that such incidents do not occur in the future. Furthermore, I urge you to consider implementing handicap buttons on your store doors and designating parking spaces for individuals with disabilities, as this will greatly enhance the accessibility of your locations. I genuinely believe in Starbucks' commitment to providing excellent customer service and fostering an inclusive environment. I hope that you will take my complaint seriously and work towards rectifying the situation. I look forward to hearing from you regarding the actions you will be taking to address this matter. Thank you for your attention to this serious issue. I trust that you will handle this complaint promptly and ensure that every customer, including those with disabilities, can feel welcome and valued at Starbucks. Sincerely, Melissa"