Quality Inn Mishawaka near Notre Dame
535 West University Drive, Mishawaka, IN 46545
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About the Business
Quality Inn Mishawaka near Notre Dame is a cozy and convenient lodging option located at 535 West University Drive in Mishawaka, Indiana. Just a short distance from the prestigious University of Notre Dame, this hotel offers comfortable accommodations and excellent amenities for both leisure and business travelers. Guests can enjoy a complimentary hot breakfast, free WiFi, a fitness center, and a seasonal outdoor pool. The friendly staff is dedicated to providing top-notch service to ensure a pleasant stay for all guests. Whether visiting for a football game at Notre Dame Stadium or exploring the nearby attractions, Quality Inn Mishawaka near Notre Dame is the perfect home away from home.
Reviews
"As I arrived to the first room we walked into had feces and bodily fluids all over not just in the bathroom but all over the bed and walls. Kindly asked for a different room as we switched rooms I saw a manger screaming at an underage kid. Thinking this other room would be better but it was worse toilet clogged. I will never go back to this place the staff was very rude and inconsiderate. I will never go back to this place ever"
"The room smelled of smoke floors were not clean, dusty room lights burned out. Breakfast was to good not enough food. The room smelled so bad I had to go get my oxygen so I could breathe. Never again will I stay there. Gross and got bit up. Then wants to charge me 250 on my credit card I don't think so."
"Low Quality Inn. Place is run down. Staff is friendly and tried to help. Door was loose and lock was about to come off. TV was small, about 24" weird channels. Medium refrigerator. Carpet had what looked like blood stains, but I was reassured it was hair dye. Made room look very getto. Bedspread had cigarette burn holes. I was there 4 nights, and it was never changed. Towels were clean but had stain spots. Some cobwebs in corners. Had little tiny ants running around. The biggest disappointment was the 400 dollar Friday night charge for the same getto room. It's not worth it..."
"“I would give it zero stars if I could…” This hotel was one of the worst experiences I’ve had. First off, the shower had black mold in the corners, the bathroom floor had dirty urine splashes around the toilet, and when you lifted the lid there was still urine on the lip of the toilet from the last guest. I couldn’t even rinse the soap off of my body in the shower because the water pressure was nothing more than a trickle. That’s just the bathroom… In the main room, the coffee maker looked like it had been hit by a truck, and wouldn’t work, I’m not sure why it was even in the room. Every linen had a brown stain on it, every towel had a strange stain on it. The bed sheets had a hole in them, and the comforter had a multiple holes ripped through it. That’s a brief summary of the state of the room. Then on top of the dirty room, the owner and staff were so rude and incompetent. We specifically chose this hotel because they allowed dogs, we told the woman we had a dog with us at check-in. She was very confused the whole check-in process and never had us sign any paperwork at the time of checkin for our dog, or go over the dog policy. The next day our parents met at our hotel before going tailgating and left their 2 3lb dogs in our room and we took our own dog tailgating. We thought this would be fine since we would be picking them back up in a few hours, and NO ONE HAD GONE OVER THE DOG POLICY WITH US. Within 45 min there was a message left from the hotel from the owner that said the dogs were barking and to call him back. We tried from several phones and the hotel number wouldn’t accept calls from Verizon customers… what? So we drove back to the hotel to check what was needed, and even though we had our “do not disturb” sign on the door the house keeper was standing outside of the door antagonizing the dogs, so of course they were barking. We talked to the owner at the front desk and he was extremely rude and blamed us that we didn’t sign the dog form at check in and told us we needed to pay for all 3 dogs. He then held my mother-in-law’s dogs hostage and wouldn’t let us retrieve them from the room until we paid for 3 dogs!And again, we only had ONE dog staying with us in the hotel, the other 2 were just going to be there for the afternoon, AND NO EMPLOYEE OF THIS QUALITY INN HAD REVIEWED THE PET POLICY WITH US SO WE THOUGHT THAT WAS OK. It is not our responsibility to know what forms you need signed or the policies when you have dogs, we don’t work there, we are paying to stay there! When we pointed out that the 2 small dogs had just been in there that morning for 45 minutes the owner just kept saying “it’s not my problem…” and saying he wouldn’t open the door for us to get them until we paid for them FOR THE WHOLE STAY! When we said we couldn’t reach the hotel phone he said, “that’s not my problem.” I don’t know what he thinks his problem is… but it won’t be us staying there again, and I wouldn’t let it be you."
"Incredibly clean and nice rooms for the value. Looks like the place has probably been renovated in the last 6 months so for the price I was impressed. The guys at the desk were super helpful from start to finish and helped us check-in in the middle of night. We had issues with another hotel in the area and had to change bookings last minute and we’re glad we choose quality inn! Thanks!"
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