University Pharmacy

"This pharmacy is a scam. They took our son's prescription and the pharmacy card. Asked him to come later. He went the same day but it was closed. He called several times, the phone is dysfunctional. My son is without his medication from 15 days now. He followed up with email. They replied saying some BS with the building not accessible etc. I am still chasing these people to get our card and the prescription back. I would not go there again. Please avoid if you can, most untrusty business practices."

"When its open I can usually be there and be out within 10 minutes or less... but the hours are wrong or they just decide to close early with no notice. I am now left without my antibiotics until monday, all because it says they close at 6pm. I went there at 4:45pm. The hours aren't even listed on the sign. Very unprofessional especially when people's live are endangered by not being able to get their medication because of wrong hours, or early closings. Not to mention when I call the phone just hangs up instantly. Will probably have to switch pharmacies because of this fact, I liked it cause it was close and reliable back when they were Carpenter Pharmacy."

"University Pharmacy offers services that cannot be duplicated at CVS or your family physician. Need a shingles vaccine? University Pharmacy recorded my email to advise when Shingrix became available; we received an email and got the vaccination. We have been on the list at Henry Ford Health, CVS, and family doctor for much longer with no notice of availability. We take our grandchildren here for flu shots, because the expert professionals care about doing a good job without pain: no more tears, they feel nothing! Students can purchase cold medicine at 1/2 the cost of CVS, and the pharmacist will guide you to the nighttime or 24 hour variety. No shelve stocking clerks here, all responsible intellectual pharmacists competent to answer any question. Students need ready access to low cost medical supplies, birth control, and a granola bar or beverage for 75 cents. The loss of this caring facility hurts the students, university personnel, their families and the public. WSU made a bonehead decision to remove an on site pharmacy, especially when Pharmacy School students have an opportunity to work in their profession. Bring back University Pharmacy!!!"

"These people are accommodating and polite. They get to know your needs and make sure you don't go without. Best Pharmacy ever. I've seen customers that act like ass holes so I'm not surprised they gave bad reviews, this is detroit. a the truth is, this pharmacy is great."

"One word to describe the University Pharmacy, rude. Once, while trying to get a prescription filled for a common antibiotic written by the Campus Health Center on Wayne State University campus, they told me they were out of that drug. When asked for the prescription back, because I needed to start the drug that day and also, the nurse practitioner wanted only that drug for my ailment, they were very unpleasant. Aside, upon dropping the drug off, I was told the pharmacist was out and that I would have to wait. Another time when I went to use there Post Office services to drop a letter off, I asked for adhesive material to seal my envelope. The cashier took a small irregular piece that had lint on it and placed in on the center of the flap, barely securing it. Upon telling that I needed the envelope secured, I got backlash. Another person from behind the counter said, were not the Post Office, were only contracted through them. I will not be returning, no matter if it’s more convenient, I'd rather drive office campus and get appropriate customer service."