Meijer Pharmacy

"No wonder why they have only 2.3 stars right now. I have been having all of my family members (more than 8 people) prescriptions here, plus vaccinations, there are some nice people here except 1-2. It’s been okay customer service but just experienced the worst again and forced me write a review. Courtney was so rude, too much attitude and zero professionalism. I asked couple questions and requested to change the phone number, she was like “make sure you request when you drop off next time, it supposed to done over there” it literally takes 5 sec to change the number. Hope some addressed all these reviews. If I experience the same then I will take all of my prescriptions some where else."

"Worst customer service I have received from a pharmacy!! Nadine is rude and not helpful at all. She did not ask if we had medical insurance. We paid full price not realizing she did not check our insurance. I called the next day and she basically blew me off , placed me on hold for about 15 minutes. Her coworker whose name I cannot even remember because her tone of voice that she used over powered her words was just as bad if not worse - From the moment she picked my call back up, she had an attitude and I even told her that I did not want her to help me because of how she was speaking to me. Still she refused to put Nadine back on the phone. Not sure why this type of service is allowed but I hope it gets addressed. I’m sure you don’t care since your staff clearly doesn’t seem to care about your customers but you just lost another one."

"As with most of these reviews I got tired of awful customer service and 2 day delays on scripts being filled. Being unfriendly must be a required skill to work in this pharmacy. I moved to a smaller local pharmacy and couldn't be happier."

"The worst pharmacy I've dealt with in years. Everybody is confused and I made 2 blank trips for my meds only to get turned away because of a mistake a pharmacist made. Go anywhere else but here for your needs"

"Ever since Meijer renovated this store, quality of customer service at their pharmacy department has gone down significantly. I have been a customer of this pharmacy for over 15 years but now I am having a second thought. Some of the key challenges are related to rude pharmacists trying to get rid of customers fast and not realizing they are getting rude by doing this. Not answering question in some instaces. Last night was too much, I was told that in order to pick up my medication I will have to pay full as my insurance is not going to cover. I had to insist so many to have them check their system for errors as I am an active employee and covered fully. Upon checking they found the system error and corrected and asked me to come next day. I hope my constructive feedback will be taken into consideration to improve customer service."