Pine Rest Portage Clinic
1350 West Centre Avenue, Portage, MI 49024
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Located at 1350 West Centre Avenue in Portage, Michigan, Pine Rest Portage Clinic is a trusted institution providing high-quality in-person and virtual behavioral health services. Our licensed clinicians offer therapy and psychiatric services for individuals of all ages, including children, adolescents, adults, and families. With immediate access to Pine Rest's full range of resources, including experts in behavioral health and addiction, we are able to provide comprehensive care at every level, including inpatient hospital services. Accredited by The Joint Commission and the Commission on Accreditation of Rehabilitation Facilities, Pine Rest Portage Clinic is also an Associate Member of the National Network of Depression Centers. To schedule a new outpatient appointment, please call 866.852.4001.
Reviews
"The therapist my daughter saw at the Portage location was wonderful. Billing was always an issue - they would say we owed money, so we would pay it, then they could contact us and process a refund because we "overpaid". Otherwise, we were very pleased. However I have been trying to reach them for a week now. Website says they are available 24/7 - however I have called EVERY number on their website repeatedly, as well as the number the "owner" provided in these comments, and there is never an answer or option to leave a message. I also submitted an appointment request form through their website and have not received a response. Not sure what is going on here. UPDATE: apparently this is a cell phone issue - NOT pine rest. Despite using my phone daily and having no issues making calls, for whatever reason, I had to put my cell phone on then off airplane mode and suddenly I was able to make calls to them. Updated my review to correct for this."
"The entry process and front desk were a bit intimidating at first. But now I feel welcome and they are very helpful! The therapists are just what I need to build a better me and stay focused on creating a better future for myself."
"Good luck calling when you NEED your scrip filled. Too soon; they won't fill it, so how long do you wait?! Wait until two left they don't get back to you soon enough (my best one was 5 days-ish). This would be the fourth time I can't get it when I need it & they're not the kind you just stop taking. I am beyond infuriated with this place! Too bad there is no where else to go"
"Refill requests filled late only when I called the clinic to bother them about it. Each time I've been off my meds while waiting for the refill. Appts feel rushed. Considering switching clinics :/"
"They have cancelled my appointment twice now, calling me at 5pm when they were leaving so I could not call back to talk the night before my appointment. I now have a new appointment and they told me they would refill my prescription, but it has been two days now and I am out of meds and still no prescription in my pharmacy. The staff is nice and I know they’re not doing anything with malicious intent, but it’s very frustrating to pay so much money to be put on the back burner."
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