CVS

"Something has really change at CVS stores, at least at the one right down the street from my huge garden center, Gramma's Gardens, in Troy? For the better! I'm on Medicare now, with an OTC card, and CVS has a lot of blue tag items. I was in need of stuff that qualified, so I brought it all up to the counter to pay. The guy, dressed in cool, wild clothes (which is awesome for business), assisted me with the whole process! I couldn't believe, as a senior, what great service I got from him? Anyway, I got home and had purchased highly fragrant Ebson salts. I was hurting real bad and attempted to return them the next day. They were so busy there, but a manager saw I needed assistance, badly, so she called me to a separate register. She made the whole return process a breeze, even though I opened the packaging.....it was not a good product! Not only that, and this was strange, she noticed I was struggling to find the right product, so she closed the register down, ran and got me the right product to help (non fragrant salts). I was surprised how they changed at that store? Such nice service! And I get to park, right up front, in the handicapped spot :) I figured writing a good review is far better than a call to corporate. They probably just hear complaints all day. Hahaha! Thanks for being a great part of our community in Troy, CVS. Larry Chiapelli, Owner of Gramma's Gardens"

"If there was a no star they would Get it I Have a Great friend He Is a disabled UAW Auto workers and he gets the runaround for his medication this is the second time that I have seen he has been going there for over 20 years to the same CVS. And the pharmacy employee was totally disrespecting him . Three days without medication and counting .... This is unacceptable .... They are getting a BIG FAT 0"

"Pharmacy doesn’t take blue cross blue shield insurance. Good question is what kind of insurance do they take?!?"

"Unacceptable customer service, waited 20 minutes until I couldn’t stand it anymore for someone to answer the pharmacy. I called the general store to confirm if they were open, the person answered the phone, coughing, I didn’t even get the whole sentence out to inquire my question, when I was thrown on hold another 20 minutes RIDICULOUS! I hung up and called again, wanting to talk to a manager, the prompts for so long, I just gave up. Why bother even staying open?"

"I have been coming here for years and am very grateful for their photo services and good selection of products! My husband and I always find what we need. The customer service is wonderful! They have called me many times to let me know if there's an issue with my photo order right away and give me a discount for the trouble. They have always come in handy many times for last minute birthday gifts and such. The store could use some updates in the aesthetic, but besides that, I love this CVS"