Kroger

"I've been coming here pretty regularly since I've been in the area and it's alright. There tend to be shopping carts scattered all over the parking lot and when I usually go (an hour or two before closing time), the indoor cart area is closed off, so I make sure I bring one in from outside. They have so few small carts though, so I sometimes have to push a big one around just to get a few items. I've gone in during the afternoon and had to wait in line about ten minutes, but usually there's no line at night. I always use the self-checkout and there's always someone nearby to do an ID check or otherwise help me. I've never had any problems with an employee, though it seems like they could maybe use a little more staff at times. The sushi is great. I've seen nicer grocery stores and nicer Krogers, but I've never had an experience here that made me want to avoid it."

"Worst Kroger EVER! Store is always trashed. They are never stocked. Long check-out lines bc they have 90% of lanes, including self checkout closed. Multiple workers have been very rude (over the last 3yrs) to top it off. I drive out of my way to go to Meijer to avoid this mess of a store. They have got to do better."

"I've been shopping here every week for the last few years and it's always been a good experience. Some shelves need to be restocking. A lot of shipping carts need to be repaired."

"November 2023: Clearly management is NOT staying on top of the issue in regards to the fact that the special needs employees working the bottle return & carts are understaffed & overloaded. Today 11/6/23 when walking in, I saw the employee Wayne gathering carts, working hard as always. After a few minutes in bottle return I saw an old man berating & shaming Wayne (who is THE most hard working person I have ever seen in my life other than my grandfather) bc the machines weren't working. He was REALLY being mean. I spoke up! Your employees deserve better! October 2023: Well they seem to cleaned things up since August, which is great. The bottle return has been MUCH cleaner and cared for. Also, there was a customer acting totally irate at the customer service desk this morning - I mean, absolutely obnoxiously irate, loud as heck, and Kroger was having NONE of that. The employee kept herself super professional throughout the situation, and let me tell you, security was ON IT. I didn't even know Kroger had that much security until then, because they were ALL there making sure this dude didn't escalate things further. Great job at handling this guy. August 2023: This place has really went downhill, even worse than it was. They are CHRONICALLY understaffed and what's worse is that clearly management does nothing to ensure people are doing their jobs. What is worse though is the work environment this creates for the special needs adults, particularly those who have to manage the bottle return room & carts Case in point: on Monday, August 28, I went to the bottle return around 10:20AM. It was evident that whomever closed the night before did nothing to close up the bottle return room. Every bin was full, every single garbage can and recycle bin stacked at least 2 feet above being full, 2 filthy mop buckets by the sink, and what looked like vomit underneath it with trash just pushed there with a push broom. This was all clearly left from the day before. I KNOW in the mornings, it is the special needs adults who are left to deal with this mess. It is extremely unfair to them and its NOT right at all. There were 5 people ahead of me and a line had formed behind me. Everyone before me said customer service said someone was coming. After 40 minutes, I went and found the store manager. She said it was her first day and she was sending someone. I explained this has been an ongoing issue, and the special needs adults do NOT deserve this kind of treatment. They should be able to come in with the previous shift having completed their close out procedures. They sent someone who is usually a grocery bagger to fix the machines, but nothing was cleaned, and I don't blame him one bit. I went again the following day, and the vomit/trash under the sink was STILL there. Also, 3 12-packs of coke I had seen in an aisle the day before were still there on the floor, which I nearly tripped over. I really hope this store manager is allotted the resources to whip this place back into shape. The employees who work hard deserve better. The special needs employees, and those in the bottle return deserve a FAR better work environment. The customers deserve better too. Employees who aren't working are need to be dealt with, both floor level and management level, because it is they who are ruining this store. OG review from 2022: Serious management issues. Constantly understaffed, only 2 checkout lines open during peak hours, lined up all the way to the back of the store, literally. Not an exaggeration. I'm standing in line as I write this, after waiting for 35 mins I still have 6 people ahead of me. I called customer service & after 11 minutes someone answered, the Supervisor. I politely asked if it were possible for them to open up another lane, and she had a god awful attitude! She said, "IM THE SUPERVISOR WORKIN' SELF CHECKOUT. NO. WE AIN'T GOT NOBODY". Really awful attitude. This place is a shiitake show, if you catch my drift. The workers are all nice, cashiers, stock. Management however is another story"

"The amount of carts in this parking lot is shameful. There were carts everywhere, some were even filled with bags of trash. Not only is this a danger to both customers and their vehicles, the handicapped spots were almost inaccessible due to the pile up of carts. At the very least, please make it safe for those using the handicapped parking to shop at your store."