Cassopolis Family Clinic Network

"I had an issue with my insurance. It was so frustrating trying to get it fixed. But thanks to Denise's wonderful help I finally got it fixed. Thank you & happy retirement!"

"Turned in a prescription, that needed new refill of a prescription that I’ve been taking for years on early Friday morning, stopped by Rite Aid on Saturday, afternoon nothing was called in. Called Clinic and asked if it had been called in, and I was rudely informed that it takes 3 to 4 days to have a refill to be called in; and was sarcastically informed you shouldn’t wait till you run out. I had enough for two days, but now I will be out for at least 3 days. I had the same problem a year ago, and it took over 2 Weeks, and than they called in the wrong medication, someone decided they change it. Have had so many problems with this clinic…I would not recomend this Clinic to anyone. One Star rating is too many You run Ou"

"I had prostate cancer they took it out kept asking to get as PSA test kept telling me didn't need it don't have a prostate well finally I got mad went to a different doctor and told him what was going on he said what an tested me it was off the chart 40 days of radiation I wouldn't of made it if I wouldn't of not chang Cornwell health in Niles the place to go"

"If you do NOT want to advocate for yourself then come here. If you want your health to be a priority then GO SOMEWHERE ELSE!!!!! Especially if you have diabetes, these providers could care less and they are so uneducated about GLP-1 medications and other diabetes medicine. When standing up for myself, I was told to find another doctor for my diabetes treatment."

"I live with disc degeneration, and osteopenia and the pharmacist here decided I was just a drug seeker because she could see nothing wrong with me. So one day I get a call from her telling me I need an appointment to pick up pain my meds. So I go in, Dr. doesn't know why I am there. So I told him about this pharmacist giving me a hard time. As I go to leave I here her yelling, look at her there is nothing wrong with her , she is a fraud and liar , loud enough the entire clinic heard her say it. Every one was staring at me as I was leaving. How humiliating to be treated like this. I filed a complaint because of her malicious intent to harm me and have heard nothing back. This clinic also will not send you to specialists have asked several times to see a thyroid specialist and had to push them into giving me a referral to see a neurosurgeon. Its been the most stressful experience I have ever had being treat at this clinic. I don't recommend them. They care more about politics then listening to patient needs."