Burger King

"Zero star wasn’t available. AND IT SHOULD BE. Unprofessional and rude staff. I was told to back up behind the yellow pole because I would run up the timer waiting on my food. I’ve never heard of that before!! I was so uncomfortable I just asked for a refund. It was dark outside and who knows what was behind the building. Definitely won’t be returning. TRAIN YOUR STAFF"

"I blame cooperate for the incompetency of Burger King in general. You would think food quality and service would be different at different locations. While I do not frequent Burger King, I have NEVER been satisfied by a visit at ANY location. My visits are always plagued with incorrect orders and terrible customer service. Today was the the LAST time I will attempt to make a purchase from any Burger King. Specific to this location and this mornings visit, it was a drive thru visit. A voice come over the speaker "Go ahead with your order" very blunt and cold. I begin and I am cut off by an annoyed tone saying "Hold on a minute". So i say ok, and wait. Voice comes back on and asks me for my order and I tell them what I want. The person then proceeds to tell me to pull around with some other instruction that I did not quite understand. So i pull around and there is a car waiting to pull up to the window. I sat there for a few min then thought, well maybe the lady told me to pull around the car. Since nothing was happening and I was a little contused, i pulled around the car and the lady comes to the window and i ask , did you say i should pull around the car? this person, who clearly hates her job and has no concept of good customer service scolds me and insists she said to pull behind the car and that they were waiting for something. She was rude and frankly obnoxious and I told her never mind I didn't want my order and that she was rude. She said something after but I cannot be sure what it was as at that point I was very agitated and disappointed in yet another bad experience at Burger King. I did toss an obscenity out at her... shame on me. I realize that was not my best moment, but I digress. I am curious, when did fast food restaurants have cars wait for their order before the pay window? Don't they usually have you pay and then pull ahead or park in a designated spot to wait for your food? There were only 2 cars ( i was one of them) in the drive thru and none in the parking lot. I don't even know how this happened."

"There for there Halloween truck and treat it was so cute and the workers giving out free food to the little ones was amazing"

"This is a shout-out for Felicia. By far the best customer service experience that I’ve had in a long time. She was very pleasant, kind, caring, and even took the extra moment to ensure my order was correct. Felicia you have made my night. Thank you for being upbeat and positive!"