Wendy's
1700 South Opdyke Road, Pontiac, MI 48341
Hours open
Monday:
6:00 AM - 0:00 AM
Tuesday:
6:00 AM - 0:00 AM
Wednesday:
6:00 AM - 0:00 AM
Thursday:
6:00 AM - 0:00 AM
Friday:
6:00 AM - 0:00 AM
Saturday:
6:00 AM - 0:00 AM
Sunday:
6:00 AM - 0:00 AM
Photos
Location & Phone number
1700 S Opdyke Rd, Pontiac, MI 48341, United States
About the Business
Wendy's is a popular fast food restaurant located at 1700 South Opdyke Road in Pontiac, Michigan. Known for their fresh, never frozen beef hamburgers, Wendy's also offers a variety of other menu items including chicken sandwiches, salads, and frosty desserts. With a commitment to quality ingredients and fast service, Wendy's is a favorite destination for those looking for a quick and delicious meal in Pontiac.
Reviews
"Came here at 6 pm drive thur was packed. We went in, and no one was in the restaurant. worker working drive thur with manager. Lady acted confused and not knowing how to use the register. Finally, we took our order after 20 mins. Took another 20 minutes to realize they gave our food to the drive thur another guy employee had made it and was upset that no one listened to him. The manager and employee got into a heated argument. Told the employee to clock out. The employee said hey I sorry about that" before leaving. Took another 15 minutes to get food. Manager comp are food. I suggest serving drive thur and lock doors to inside and have employee better trained. I will realize that next time, too, as a customer to go somewhere else. It's hard to find good people for jobs. Hopefully, they are running better in the near future."
"I come here consistently on my break and regardless of the day/time/line length almost every transaction I’ve had here was genuinely day ruining. The workers were the rudest I’ve ever met in customer service; I’ve ordered from here more than several times since March and never have I had a good experience. The woman in front of me asked the cashier not to swear at her and her kids and I’m pretty sure the cashier started cussing her out because she said something. The manager stepped in and 25 minutes after placing my order with 2 cars in front of me I pulled up to the window and who I assume was the manager practically yelled the price of my food at me which; wasn’t my food bc the person in front of me had left 15 minutes earlier; so i said, “no sorry I got the ___” and he rolled his eyes and just walked away and a whole different person brought me my food a little less than 5 minutes later. And glared at me when I didn’t drive away because they forgot to give me back my card. Every single time I come here almost every employee is rude plus the fact that it will take 20 minutes minimum to get your food. I’ve never seen someone employed be that incompetent let alone the entire location and it’s honestly disgusting that the manger of your business cusses out children with no shame."
"I come here generally between the hours of 6:00-7:00 pm. My food order is right and most of the time the food is hot. However where they fall flat: 1. they have always forgotten a straw, and I'm not always going somewhere where I can get a straw. 2. I never get my receipt. 3. The peppermint frosty was basically a vanilla frosty. Not much peppermint taste. 4. The frosty's always have so many air holes. The frosty cup is not tapped down so you don't actually get your money's worth."
"Don’t t go here, the costumer service was terrible the lady in the drive-through was very rude and got my whole order wrong. First she gave me the wrong drinks then my bag was missing food, I tried to give her the bag back so she could see i was missing food. Then she had someone else with a bad attitude come to the window while we waited one the rest of our food. Once he gave me that bag we were still missing food and The food was cold then they didn’t wanna give me a receipt. I definitely won’t be spending my money at wendys again"
"This place is pretty disgusting. I work three minutes away from here so it’s about the convenience and every single time I go here the food is never hot never fresh always stale burnt hard and for it to be in a very busy lucrative location. It makes no sense you can go and they will have 10 cars lined up and you don’t mind waiting because you think you’re gonna get fresh food and you finally receive your food after waiting 10 to 15 minutes and paying $15 for some fries that is hard chicken sandwiches that stale meat not fresh they never heat the bun up like it’s completely ridiculous, I’ve been here to this location multiple times and never once has it been good food I come again because it’s convenient and I be on my lunch break but from here on out I will be going further down to the other Wendy’s location. This place needs to be closed down. It has poor management. The outside is trifling. Can only imagine what the inside look like. Whoever owns this, Wendy’s does not care about this place. The employees do not greet you when they’re handing you stale food. Just overall would not spend my money and I highly recommend do not come here. I’m so mad that if I wasn’t on lunch break, I will go back up there to get my money back. Even worse is that I come usually at breakfast time which is typically busy or lunchtime, which is also typically busy and no matter what time of day you come the food is never good"
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