QDOBA Mexican Eats

"I can’t imagine a much worse scenario all around. Every time I come to this location it gets worse. Today the employee making my bowl spoke zero English. Everything I asked she had to go get someone else to translate. She also had apparently received no training and was not al all familiar with the menu. She rang my meal up as all separate items. I tried to explain to her there was a meal price and showed her the “make it a meal for +$3.50 ad on the menu.” She didn’t understand and continued arguing that my bowl, chips, queso and drink was $20.something. Finally the manager(?) came and pressed some buttons on the register for her and walked away. My total was now $24.something! Again I had to wait for the non-English speaking employee to get help. But not without first having another several minute verbal struggle. I was finally given a correct price and cup. I paid for my meal, relieved to be past pulling teeth to get my meal correct and went to the soda machine. It was the filthiest I’ve ever seen. Sticky pop everywhere, gnats flying in and around. Trash on the counter. No lids. My feet were stuck to the floor by the time I realized there was no ice. I asked for ice and waiting yet again while an employee got it from the back. I skeptically poured myself some Vanilla Coke while a manager(?) climbed a latter right next to me to open the top of the machine. Perhaps to fill the ice? The pop I had poured in my cup looked flat. I can’t believe after all this I tasted it but I did. It was disgusting, and indeed, 100% flat. I finally asked if I could please just have a bottled coke from the fridge. I think the manager(?) at the machine with me knew by this time how done I was and rightfully so. She said yes and hollered to the non-English speaking employee to give me a coke. As if. I walked over to the fridge where she was standing confused, pointed to what I wanted, thanked her, and was finally able to leave. Only to discover in the car that my side of queso was pure liquid. Apparently they’re watering it down to make it go farther? I don’t know. I don’t think I want to know. All I can say is, yikes. What a disaster. I’d have to be awfully desperate to ever try this location again. Like starving."

"I have never been to a Qdoba before. Three gentleman behind the counter all worked together to get the growing crowd served. I was worried that it would take some time, they were fast and efficient."

"Went here for dinner at 7PM, and the staff indicated that they were out of rice, and that it would take 30 minutes before rice would be available again. I left for greener pastures, because there are plenty of other restaurants in the immediate area with more competent staff that know how to ensure that the main ingredients in their dishes are ready to go during the dinner period. That's just plain inexcusable."

"I ordered the pork burrito. Pork was good but the rice I asked for very little. He put a fair amount. I felt it lacked flavor overall. No salsa or sauces like a real Mexican restaurant would have. I see three had some on tables but not for Togo customers. Chips were soft and over salted. Not going back to this burrito bar. It is not real Mexican food."

"Waited 20+ minutes. No signs saying "online ordering only", workers were pleasant, but slow. Tried to order online, only to have my order not be accepted for some reason. Ended up leaving. Update* walked to my car, watched several people walk in, no masks, an then have their orders taken. Ridiculous. Management needs to work on customer service."