Walgreens

"Terrible pharmacy. They are never willing to answer questions, very rude and impatient. You're better off going to Meijer."

"Very hard to get a human on the phone. Once they finally answer, they often hang up on you. Today I was disconnected once, then the pharmacy hung up on me! So I called store manager, and she couldn't do squat. Di better, Walgreens. It shouldn't take 25 minutes to get someone on the phone, then you lie to us, then hang up on us."

"Pharmacy has gone down the drain the female pharmacist is rude and you won’t get your prescription until you call and bother them about it and are so slow. Going to be switching pharmacies. Went in today to get something figured out and one lady couldn’t get it figured out and asked the pharmacist for help on the computer the pharmacist looked at the computer for about a minute and then walked away to do other prescriptions. I finally was like what are we doing about the prescription and the lady at the front was like the pharmacist is looking into it. The pharmacist leaking her head around the corner and was like oh I don’t know and the lady was helping me was like I don’t know either. So I was just standing there for a few minutes with them walking around not knowing what to do and just let me stand there. They were more worried about closing and getting out of there than helping a customer. The pharmacist final went on the computer and started to look into and another couple minutes goes by and they said I don’t know and we are closed now we will have to figure out tomorrow. Not impressed with the people they have in the pharmacy will definitely be going to a different pharmacy after I get this script figured out they have been going down hill for months."

"Overall, this is usually my favorite Walgreens and my only Walgreens. However recently they have acquired some new staff and everyone has been pretty great except for this one lady I had to deal with today. I have this one prescription that sometimes there's a confusion with how to run it with my insurance to have it covered. Usually they can fix it within 60 seconds it's not a big deal and they quickly fix it anytime I've asked them to recheck. Staff member Julie, wouldn't go and double check when I asked her to and just proclaimed it's not covered. I asked her if was there somebody else I can talk to because I have been coming there a long time and this happens sometimes. And she told me well it's not covered. Finally I said do I have to come inside to talk to a different person. Then she finally got me a different staff member who had already corrected the problem that quickly before even coming over to me and solved the problem with kindness. Walgreens, Julie is not good with people and probably shouldn't be at the window."

"Don’t expect them to fill your prescriptions or have them done the same day you ordered. They never have them done on time they’re always saying “Oh give me another hour” if you need your medicine to get through day to day life do NOT order anything from here. The convenience store is nice and friendly but the pharmacy is terrible I can’t believe they haven’t had more complaints or a staff change by now like come on."