Subway

"I cannot exactly understand HOW a Subway shop can be as terrible as this one. There is ONE girl who works there.... blonde girl in her late 30's probably... that makes BANGERS. If you go in there, and you see her behind the counter, KNOW that you are about to get what you paid for. 100% of the time. That said... I always order online... ALWAYS... and when ANYBODY else is working... 100% of the time, your order IS going to be horrible. Again, I don't know HOW a Subway can manage to be THIS bad... but after about 30 orders... I can honestly say that unless that ONE girl is working... 100% of my orders have been wrong. Today, I got 2 subs... showed up... seen the guy behind the counter, and I seriously almost just handed him my bag and said "Please give me what I paid for." because I KNEW it would be wrong. Got home... immediately noticed he disregarded EVERY request for "extras"... and since 100% of the time, they just disregard requests for Oregano or Pepper.... I even added to the "Special requests" section of the order, to PLEASE ADD EXTRA OREGANO.... zero pepper... zero Oregano. I understand mistakes happens... but after THIRTY or more time... that LITERALLY means the employees there are SO lazy that picking up a dredge and sprinkling some spices or herbs on is just something they view as too much work. I would be EMBARRASED to be that lazy. I am going to make a youtube video the next time I go there to illustrate my point. I am SO confident that the most basic requests will be ignored, that I am willing to live stream proof of just how incompetent the staff (minus the one girl, like I said, who actually does her job) is. I am almost 40 years old, and in my ENTIRE life, I have never run across a crew, in any business, that cares SO little about their job. If after 30 times.... they prove to you that they are too lazy and uncaring to sprinkle an herb on some bread.... do you REALLY think they're the "make sure you wash your hands and keep everything sanitary" types? I've got 1000 dollars that says these guys don't wash their hands after taking a dump. Because that is about 500% more work than sprinkling Oregano out of a dredge. Update: Went there again this morning. And I swear on my life this is no joke. I placed an order on the app... for buy one get one, 2 veggie delights. The app said my order went through... my bank account notified me of the charge.... I get there... and they said the order didn't go through. They said I wouldn't be charged. I told them I already WAS charged. I showed them my receipt. They said that since I ordered through the app, it was out of their hands (this made no sense), and they said if the order ended up going through, I would be charged, otherwise my money would be refunded. I then asked if I could just place my order again... and they said yes, but said that the BOGO deal I used would not be honored. So, lets take what they told me.... and put it into one statement just so it's very concise.... what they said was "We're not gonna make your order. You can pay for it, again, and pay more this time. Also, we're gonna task you with monitoring your credit card charges, because we may or may not charge you for the order we're NOT gonna give you depending on what happens on our end." Putting a middle finger up in my face would have been a BETTER business approach. It is absolutely OUTSTANDING how terrible this place is. A normal place would have said "Wow.... you drove all the way here in the Winter, and we messed up. What can we do to make it right?" I have only lived in Petoskey a year... but, I am a Chef by trade... and whenever I mention my horrible experiences with this place, other Chefs in the area KNOW what i'm talking about. I don't have to specify the location even. 100% of the time, they IMMEDIATELY know i'm referencing this particular location. My only guess is that the tourist community is supporting this place.... because this ONE location of Subway is almost a local joke..."

"Came in there around noon today 10/15/23 bigger lady working with black hair was very rude to me from the start, doesn’t like her job at all. I came in there happy just wanting a simple sandwich but I couldn’t stand her attitude she had with me for no reason. Honestly I go in there all the time and have zero problems I even tip them every time leaving a 20% tip because I love the subs they make and 9/10 times you’ll never have a problem over a subway sandwich. I’ve never seen this lady working there before so she must be new. Manager if you’re reading this get rid of this employee while you can. My first ever bad experience with subway in 20 years. She didn’t even get half way done making my sandwich and I told her to keep it. As soon as I said that she said okay and started laughing at me while I was walking out. I told her to have a better day and walked out and drove to the next subway up the street. At least the one by the hospital has a few better employees."

"If you go into this Subway and see a tall, skinny guy with a couple of lip rings....turn around and walk out! He is the most rude person I have met in a long time! There is no acknowledgement of me even walking into the building...he stopped making my sandwich not even halfway through and told his coworker to finish it and stomped outside. I asked his coworker if he was having a bad day and he said ,"no he is always like this when he works with me". Really??? If you don't want to see people than work for a factory or somewhere where you don't really have to deal with them. I just got done working a 13 hour shift and just wanted a quick sandwich....I will NEVER go there again!"

"Stopped in on lunch to grab a quick sandwich and some chips. Ordered my food and completed my sandwich. I’m now ready to pay…. The lady who was doing the condiment section told me to wait, so she could make the next couple of sandwiches for the guests behind me. I walked out and went to another location to eat. Not the service I was expecting to receive."

"GREAT JOB!!! Went in with a group of 8 close to closing and Amber was AMAZING! Clean location, spacious, well laid out and conveniently located right on US 31. I see that some people were negative about their experience and I was confused by that, so I looked at their other reviews. Short version, some people can't be pleased."