Walgreens Pharmacy

"I don't know if staff is oblivious or don't care. On several occasions I have stood in a line 10 or more people at one cashier line, while another employee (a specific one) is standing around talking and joking around with a customer right next to the check out line. I have been in line where this same employee is working the photo section and she spent so much time talking to the customers in front of me about the specific pictures they sent to be printed, like "those were cute pictures of your dog" "that sunset looks really beautiful" etc. I understand customer rapport and all that but not when you have a line waiting. The lady in front of me on this visit put in her pictures 10 minutes prior to coming into the store and said she didn't receive an email saying they were printed but this employee went to the back and started printing them all, while the rest of the line (some just trying to check out random items, some with picture pick ups waited). I've never worked at walgreens but it seems like the appropriate thing to do is to take care of everyone who is ready and then address printing these pictures."

"This pharmacy is consistently glacially slow at getting prescriptions ready in a timely manner. Worse yet, they lie and claim the doctor didn’t send it in. My doctor is a friend and texts me while she’s doing. The unprofessional behavior is disrespectful when customers are extremely ill."

"Awful pharmacy, been trying to reach them, when my turn somebody hung up, came over to pick up med, while in line I called and phones ringing, asked the male tech why they don’t answer phones, he said they are short staffed. Then told me I had to wait 15 minutes for pharmacist to check insurance, when came back the med wasn’t ready and another tech said she had to verify something else, pharmacist kept giving vaccines even though long line. Worst pharmacy."

"The very worst pharmacy. It takes at least an hour to get through on the phone. My prescriptions always take days to be filled. The hours are always changing and inaccurately listed. The staff doesn’t seem to care that their inability to do their job impacts peoples health and quality of life."

"I called this location during work from a provider's office wanting to get a prescription filled for a patient. Unfortunately, we were not informed that the prescription needed to be filled until the same day of the appointment. Because I called a bit earlier than they opened, I left a message on the voicemail with all the necessary information. An hour or so later, it occurred to me that I should call the pharmacy back to look into how soon it would be ready for pickup by the patient. I was transferred to speak with THE pharmacist and told him I had left a message regarding the patient but just wanted to verify that the message was received and ask if it was able to be filled before the appointment. He immediately started yelling at me, saying that they were very busy and that he couldn't tell me anything before going on a rant about how I can't expect my patient to be taken care of first and that the order will be added to the line. I was shocked and taken aback at his sharp, argumentative tone and tried to diffuse the anger, telling him I was just wondering if it was possible and that I would not be upset if it didn't work out. However, I very gently let him know he didn't need to yell, and that it was all ok. That's when I realized he hung up on me... I realize pharmacists these days are overworked and probably exhausted. However, that does not give ANYONE a license to treat others the way he did me, ESPECIALLY when I expressed it was ok if the prescription was not able to be filled in time. It is extremely unprofessional, rude, and just downright mean. To add to injury, when our patient came in, he stated that the same pharmacist has consistently been horrid to his wife as well. I also took note of the other review here on Google, in addition to the ones on the store page . Clearly this is not just him having a "bad day" and is a perpetual disposition. This guy either needs to do some serious changes with his attitude or be removed from his position. Healthcare is a public service that requires compassion and empathy, and this pharmacist has habitually crossed far past that line."