Edible Arrangements

"Staff went above and beyond to give me an amazing first experience. Thanks."

"I’m very disappointed with my last purchase. Actually, I was embarrassed! I purchased the birthday dipped strawberries for my mother in law and the strawberries were very small, skimpy dipped, and some were not very ripe!!! I put in a request for customer service to contact me-sadly nothing! I will say the delivery service was prompt and friendly. I’ll think twice before ordering anything more for this location."

"I am absolutely embarrassed for this business owner. Today myself, and an employee of mine, came in to purchase a gift card for a raffle basket we are putting together for a local nonprofit fundraising event. When we stepped into the store, we were greeted by a nice gentleman and when I told him that we were looking to get a gift card for our raffle basket, he quickly told me he would get his manager and rushed to the back. I figured he was thinking we were looking for a donation, however, I never asked for a donation and we were happy to purchase our item for this basket. When the manager, Cindy, came out to greet us, we were met with a dismissive and condescending attitude. Cindy explained that she "only does gift certificates for her customers...are you a customer in our computer system?" to which I replied no and asked what the difference was between us coming into the store vs a customer in her "computer system". She very rudely said "asking for free items?" and I looked at her confused as I was quite literally holding my credit card in my hand, planning to pay for whatever we needed. I said "no, we are paying for it" and showed her my card, to which she responded "no we don't do that". We promptly left. Not only did she assume we were asking for handouts (which we most certainly did not), but she met us with an absolutely horrible attitude and never even asked questions to clarify if she was confused. Had she asked, I could have explained to her what we were looking for and she could have made a sale out of it. Without a doubt, this was the most unprofessional and downright disrespectful service I have ever received. I am embarrassed for Edible Arrangements if they have franchise managers/owners who treat their customers that way."

"I have been using Edible Arrangements for many different occasions. From baby births, to surgeries. Wishing each recipient the best. It has always been a great product that brightens their day. I used the mentor location twice this week. They were so prompt and efficient. The service was everything I could ask. My recipients said it was delicious too! Thank you for making it easier and having a reliable place to turn too!"