U.S. Bank Branch

"Sharron the manager is unprofessional and it seems that the lack customer support. One might think she is untrustworthy with her customer."

"My experience with US Bank has been nothing short of a financial nightmare. The agonizingly slow processes, coupled with constant miscommunication, resulted in extra interest charges wrong pay off amounts and late payment fees on my credit cards. The inconsistency in closing costs, loan amounts, and interest rates added insult to injury. It felt like navigating a labyrinth with ever-changing rules, leaving me bewildered and financially penalized. Save yourself the stress and financial repercussions; look elsewhere for a bank that values efficiency and clear communication"

"DT Closed yesterday August 15. No reason. Called USB and they directed me to a Location that has been a laundry for three years. Oh and the other thing, if you come to the window at the drive-through they tell you you have to wait because they have customers. Same thing just happened to me on the phone. Apparently if you’re standing there you’re a customer but if you’re on the phone or in the drive-through you’re not really a customer. I’ve been with US Bank since 1997 and the service at this particular branch all those people are very nice is very odd. I would say the management does not train well."

"I had a great experience with Hailey today regarding my business account. She helped me get my debit card pin issue resolved, and was so sweet/pleasant during the process. Customer service is so awful these days so it’s always refreshing and much appreciated to come across individuals such as Hailey."

"This bank has fantastic customer service. Brittany went out of her way to notarize something that I needed very quickly. The lobby was closed, but I called and she let me in and was very nice and accommodating. In this age of poor customer service, I highly recommend this branch."