U.S. Bank Branch
540 Main Street, Hamilton, OH 45013
About the Business
The U.S. Bank Branch at 540 Main Street in Hamilton, Ohio is a trusted financial institution serving the local community. As a full-service bank, it offers a wide range of financial products and services to meet the needs of individuals, businesses, and organizations. Whether you're looking for a checking account, mortgage loan, or investment advice, the friendly and knowledgeable staff at this branch are ready to assist you. Conveniently located in the heart of Hamilton, the U.S. Bank Branch is committed to providing excellent customer service and helping you achieve your financial goals.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Ive used this location for years and loved it! In the past year or so, it has drastically changed. Now, you cant make a deposit in atm. The lady at the drive thru made me wait while she played on her phone. Most all of the desk people have made mistakes or didnt know how to help me on my account. Its the only west side location now, since the branch was taken out of Meijer. We desperately need a dependable branch."
"Excellent customer service. I had an issue that was entirely my fault and the branch manager was able to go out of her way to help me out."
"We were told to make an appointment for services since appointments are given priority over walk-ins. However, when we came for our appointment, we waited for 15 minutes while Crochelle helped walk in clients and Brandon was with someone. No one acknowledged us as we stood in the lobby, even though Crochelle stood directly in front of us and then walked directly behind us to get back to her office. Nor did Crochelle offer to help us once all of her walk in clients had left. Instead, she went to her office to sit and left us waiting in the lobby. Extremely poor customer service that seriously makes me rethink banking here."
"Stood waiting at the teller line for 15 minutes without even being greeted. I was the first person in line and no one else was being helped. No tellers whatsoever at the teller window yet the lobby is open. Multiple people in line behind me for ten minutes or more with no service. Bank manager just sitting in her office. There was one teller with her back to the teller window fully ignoring every single customer that walked in with zero care. Just continued staring out the drive thru window whether there were cars waiting or not. I finally just walked out. Will be calling corporate to report no service no staff no care. If you don't have ANY tellers I think it's basically a no brainer that you DON'T open the lobby. Or maybe the drive thru window teller could at least say hello to customers that have been waiting for 15 minutes instead of purposely turning her back to us and ignoring us just like the bank manager. what a terrible excuse for customer service."
"I will drive out of the way to avoid this location. I have never been through a slower drive through. One simple deposit can take 45+ minutes because of the line. Definitely take the few extra minutes to drive to the Court Street location."
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