Kemba Credit Union
8763 Union Centre Boulevard, West Chester, OH 45069
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Kemba Credit Union is a trusted financial institution located at 8763 Union Centre Boulevard in Ohio, United States. As a credit union, Kemba offers a wide range of financial services, including ATM access, loans, savings accounts, and more. With a commitment to providing personalized service and competitive rates, Kemba Credit Union is dedicated to helping its members achieve their financial goals. Visit us today to experience the difference of banking with a credit union.
Reviews
"My husband and I just opened a new CD and checking account today. Josh and Lora were extremely helpful and patient with our many questions. It was a great experience! Thanks Kemba!"
"I used to get vehicle loans plus a surgery loan from Kemba and it always went well. I found Dave Ramsey, tho, so loans aren’t really my thing anymore. If I ever found myself needing one again, I’d use Kemba."
"New Kemba member and now first time house owner thanks to Kemba! My fiancée and I worked with Greg Kearns and Josh Parisi. Greg & Josh were instrumental in getting our house closing/house loan across the line. Throughout our loan process they were always accessible and happy to answer any questions. I highly recommend Kemba Credit Union to those looking for home loans or other banking services."
"I'm truly baffled by the negative reviews. I've been a member for over 20 years and consistently pleased with the service I receive. When my wallet was stolen during a trip overseas, the call center representative blocked my debit and credit cards and guided me through what needed to be done to prevent further losses (a couple hundred euros worth of train tickets had already been purchased by the thief). KEMBA made it easy when I needed to dispute an online purchase I made that never arrived (despite the date being past the cut-off to dispute the purchase). The tellers at West Chester are usually friendly and efficient. Overall, the people I have encountered at KEMBA have always been helpful and accommodating when dealing with different issues that have arisen over the years. I can't imagine taking my accounts elsewhere."
"Terrible customer service and completely incompetent employees! I went on my lunch hour to open a new account thinking it would only take 15-20 minutes which has been my experience at other banks. Much to my surprise, it took OVER an hour and a half! The employee I was working with was new. She tired to reach out to at least three other employees for help and none of them would help her. It was totally ridiculous. I don't care how good their rates are, you still need good customer service!!"
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