PTG Logistics

"This company is one to be AVOIDED. I am waiting on my 4th dryer to be delivered from Costco. The first was damaged during delivery and installation along with damage to my walls, bannister on my stairs, door frame and ceiling in the room below when the hose from the washer was left to drain on the floor. Both the washer and the dryer were scratched down to unpainted metal so replacements were ordered. They didn’t even take the 2nd dryer off of the truck because of how damaged it was and the washer was not even on the truck for delivery. 3rd delivery after installation, I was told not to use the dryer because when the drum was spun around manually, it made a banging noise. I allowed a Samsung repairman to come and fix the dryer while I waited for ANOTHER replacement. He informed me it was not a manufacturer’s defect but damage caused during installation. The bottom of the dryer was pushed up into the drum. He was kind enough to make it so that the dryer could be used. I regretted the tip I gave the delivery crew. I filed a claim for the damages and was declined even though the company has obviously damaged at least 3 dryers and a washer…possibly 2 washers since my 2nd washer was just missing in action. I understand there was a site wide meetup about what happened with the hose and specific instructions not to drop the hose on the floor. Also after I refused to sign the documents accepting the first installation, the delivery person known as “Big Wood” approximately 6’4” 300 lbs became threatening and refused to leave my home until I signed the paperwork. I am 5”4 and less than half his weight. I was speaking with a Costco supervisor and was moments away from calling law enforcement until the 2nd guy in the team got him to leave. I had to hire a plumber after the third visit because the hot and cold water connections were reversed. I discovered this when adding something mid cycle to what was supposed to be a cold water wash. Costco has reimbursed me for the plumber and an item that was shrunk in the hot water wash. Yeah still regretting that tip. I am still trying to get this company to take ownership of the damages. I have let Costco know that the refrigerator I was planning on purchasing from them will be purchased elsewhere as the only time this sham of a delivery company will be allowed in my home again, is to pick up the last dryer they damaged and deliver the replacement. Please if you are in the Columbia, SC/Augusta GA area let Costco know you want another company to make the delivery. This has been going on for 6 weeks! Headed over to the BBB, Google and Yahoo sites to share this info and the President of this company(Roger Pickett) and Costco (Walter Crag Jelinek)will be getting an email from me also. They deserve ZERO stars but I was unable to post without at least one star."

"I'm sorry that I was driving 55mph in the 55mph interstate construction zone. You looked so happy being able run 80 mph passing in the construction zone. I am really glad you did wreck anyone. P.S. Your luck will run out sometime.."

"Jack and his son T are seriously incompetent. T promised a specific compensation package that was never honored. The trucks are so poorly maintained that they break down every other day. Can you imagine always having to jump the battery, tape the bumper and spend more time at the mechanic than on actual deliveries. Jacks lack of the English language causes him to resort to foul language when speaking to employees, which of course is rude and disrespectful at minimum. I would never recommend anyone working for this company and I mean NEVER! You’d make more money driving for Uber or Lyft than with this company. Honestly, please do yourself a favor and pass this on “opportunity” it will become more of a headache. Jack you may not pay what you owe, but you will definitely reap what you sow."

"Clearly you need new drivers as your trucks advertise. Just had one of your drivers almost ram into us and attempt to bully us out of the lane because a car in front of him wasn't going fast enough. Got a good picture of which truck and the license plate. I won't be surprised to see him pulled over or involved in an accident. You should be more aware of who your company hires, it seems others have posted about this behavior too."

"Driver today on a single state road was going 45-50 in a 55 mph. Yes driving safe is a priority but driving below the speed limit and driving over right white line multiple times at that speed is ridiculous. Going below the speed limit encourages people to want to pass which can lead to an accident."