Springfield City Area Transit
100 West Jefferson Street, Springfield, OH 45506
Location & Phone number
About the Business
Springfield City Area Transit, located at 100 West Jefferson Street in Springfield, Ohio, is the public transit agency serving the residents and visitors of Springfield. SCAT offers affordable, safe, and comfortable transportation through its fixed-route transit system, ADA Paratransit, and Dial-A-Ride services. Closed on major holidays, SCAT provides convenient and low-cost transportation with ADA accessible vehicles and assistance-trained drivers for qualified citizens. The agency also offers Origin to Destination service by appointment within 3/4 mile of the fixed route service area. Customers are expected to comply with standards while traveling on SCAT vehicles and at SCAT facilities. SCAT operates all services without discrimination based on race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964. Stay tuned for a new transit service coming next year and provide your feedback to receive a FREE ride on the new service.
Reviews
"Awful service, majority of the drivers are rude as hell, never answering any questions without an attitude. Called customer service, they confirm where the buses are supposed to stop and pick me up, just for that to be half the information I needed. Had a driver stare me in the eye while moving just to take his hands off the wheel to shrug at me when I hailed it. Awful service. 0/10 You're better off just walking"
"5463 bus i asked bus driver at the bus stop down town and her response im on the phone she wasn't even talking yet I asked when Bechtel ave bus was coming i feel she was being rudeim a customer that rides fremantle bus driver on 5455 is a great guy thank you for the ride"
"It'd be nice to know when the buses aren't running on days they're supposed to be. I waited outside for 10 minutes and checked the schedule and it said nothing about them not running today."
"Some bus drivers very helpful and answer new rider's questions and others snap at rider's when asked for information. Some race down the street and slam on the brakes throwing us. Maps are not easy to read when not familiar with town. It's either freezing or hot on buses. Not enough sins for stops so we don't have to guess where all the stops are possible"
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