Huntington Bank

"Huntington Bank was supposed to back a jumbo home loan for my husband and I. They dragged their feet and were unbelievably unprofessional. The day of closing, they suddenly had more questions about the appraisal. They delayed the closing. When our mortgage broker tried to work with them they suddenly stopped communicating. So unprofessional!!! Absolutely no regard for customers! We ended up pulling money from a retirement account to get a conventional loan so we could get away from dealing with Huntington. Do NOT do mortgage business with this bank. They do not have their stuff together and do not care at all about customers. The amount of unnecessary stress they put on everyone involved is abhorrent!"

"I've been banking with Huntington for 5 years and they have been courteous and kind in all transactions. I've acquired loans through them before I became a customer and they were quick to work with me so needless to say I'm very pleased."

"The person that said the manager was rude was not kidding. I have had to call customer service 5 times in a week because of systems that were designed badly, and were affecting my account. It’s literally two days before Christmas and I needed to deposit a check and I asked what would be available immediately like the app, they said typically 500. the immediate funds did not deposit correctly, and they did not let me know in time to reverse it. This is among many issues I have had with them and I’ve only been banking with them since the summer. Why can Walmart cash a check but not a literal bank?"

"Spent 16 minutes on the phone with Danny, I think was his name, inquiring about and old cashiers check I found. Says it should be good. Get there and the teller called a # and in a couple minutes or less told me it was already cashed. Gave Danny the check # and additional requested info, could have checked the same. Instead wasted my time going over there after that mostly-on-hold call"

"Words cannot express my anger and how upset I am with Huntington. I went to deposit a check and instead of a typical 3 day hold which I expected, they instead locked down my entire account and debit card for over a week so they could "investigate" the deposit. So not only did I not get my money from the check I was trying to deposit, but I also could not access my work pay check that direct deposited the next day. No explanation given when calling in, only "Apologies for the inconvenience". Yeah. Thanks Huntington. STAY AWAY FROM THIS BANK. As soon as I get access to money again I am leaving and already have a new bank lined up. Not a penny will be left with them."