Chase Bank

"You cant get ahold of anyone at any chase branch when you call. Took over 5 times and multiple branches. This is everytime. Also have multiple accounts here and money keeps disappearing from deposits. I called yesterday with 0 terror call from a banker, which is 100% normal nowadays. 100% unsatisfied. I've had numerous business deposits with at least $20 missing from each deposit. This is a money hungry bank that lies about fees. Dbl charges both you and the customers. Im over this bank. Looking for a new one. *Update... Still 0 phone call from any banker let alone the regional banker that's supposed to be calling me. 4 days now."

"Rude. I legitimately got yelled at by an obese lady. I just didn't get why I was charged a fee and I was trying to explain it in 3 different ways how it didn't make sense. Her response was the same and kept repeating it louder and louder each time. Not to mention the teller who I was originally talking to was also speaking at the same time the obese one was. I don't recommend banking here unless you're into being yelled at."

"Just spent 40 minutes waiting in the drive-thru behind 2 people. I was there to return a money order I ended up not needing, which they wouldn't refund the $5 fee for. Then after driving away realized they didnt give me my debt card back. So I had to drive back and go in anyway. Not even a simple acknowledgement of the inconvenience. We're switching banks. We've been banking with Chase for 13 years, we get no benefits and now we don't even get basic timely service or courtesy."

"Need funds right away for traveling overseas. Teller told me there is not enough cash bill at their branch to give me, need to place an order. Promised will call back early next week, didnt hear a thing. Then I called back, teller lied said it was the week after. I am leaving this weekend!. So crazy, a bank branch don't have enough money to give to client while I have enough fund on my account!!!! Is is a bank?!?!!?!?"

"I've never had an bad thing to say about this bank. We switched to Chase when we moved to Indiana just over 3 years ago. They were very accommodating and it's never taken us too long to get things done when we've gone in. They've always been very helpful and friendly whenever we needed assistance. They have even gone above and beyond to refund service fees that were mistakes on OUR part. Nothing but good things from us. Although I wish they did have a free checking account without a minimum amount. It would be nice to use one as a learning experience for our children when they are old enough to start saving money in the bank."