Dublin Square

"Price was highly inflated from what was advertised on the Dublin Square website. I get the fluctuation pricing but come on. We had also called on Saturday for pricing. Clerk or “tour guide” could not have cared less to have our business and that made us lose interest within the first two minutes of speaking with her. We were not offered a tour of an actual apartment, however she did fling the phone toward us over the counter to watch a video. Too bad your apartments looked nice online. 1 out of 5 stars would not recommend based on your front desk clerk alone (and were from NJ so we’re used to jerks)."

"I would never recommend renting an apartment at Dublin Square. There is no security, my car was vandalized (stole my tires and rims right out of the parking lot) and there was no assistance when trying to settle out my final bill - they simply turn you over to a collection agency after 30 days. They charged me for unnecessary items that equaled up to $200.00+. They force you to use their utility company and when it is time to leave, they charge you for two full months that must be paid within 30 days (and that utility company overcharges because they are a third party utility company). After living there for almost five years and after living in other apartment complexes, I have never had to endure such mean people who run that office. They had NO compassion when my car was vandalized. They were going to tow my car with NO WHEELS because it looked bad on them. I DO NOT RECOMMMEND THIS APARTMENT COMPLEX WHATSOEVER!!"

"This was a decent place to live until Birge & Held took over. Very lousy management company that lack communication to their residents and do very little to make sure their residents feel safe in the community. There have been multiple crime occurrences, and once they are notified, all they do is apologize for the disturbance, but never take the proper actions to make the community more secure. They also never send out the proper notices to the community to make people more aware of the activity that is going on at night. My car has been broken into Atleast twice and there have been reports of vehicles being stolen off the property, catalytic converters being stolen, and reports of attempted Break ins near the garages and maintenance area. They need to consider having a courtesy officer patrol the complex at night. The rent increases a couple hundred dollars every lease term which makes it very unaffordable, especially for someone who has lived here for years. They also recently make you opt into their internet, which is now included in the cost of your rent. They need to give their residents the option to opt of extra fees like this, especially when you already have a plan with another provider. And parking is absolutely terrible. Plan to not find a spot to park in front of your unit after 6PM. We pay all this money a month to compete for parking spaces almost as if there are more units than parking spaces. The upkeep of the community and amenities has declined. The trash compactor constantly goes out and management does not do a good job stocking items in the clubhouses like coffee and cups. There needs to be better professionalism, attentiveness, and communication from this team in making sure they provide a positive experience for their residents. Most people running the front desk need better training and customer service instead of having an “I don’t care” attitude. I can’t even get a proper greeting when walking through the front door with my guests or a return call back regarding an issue. Customer service goes a long way when you want people to mention positive things about the community and refer people to live here. I would not recommend living here."

"The staff was very helpful with the whole application process. The process was quick and upon move in all my maintenance requests were quickly addressed. Nice complex in a convenient location. The leasing staff have been nothing but helpful and proactive. I’ve had nothing but positive experiences so far."