Wilmington Family Dental

"Today was my second visit to Wilmington Family Dental, I really love the place already the dentist is great all of the girls are great they seem to care about your needs. I would refer them to anybody and I actually already have, thank you."

"Excellent dentist and staff. They are wonderful at educating and answering questions. Relaxed atmosphere. Take care of your oral hygiene. They can tell when you don’t. Even if you do a really good job on the day of your appointment. Your body will tell on you, lol. Your oral health is closely linked to your whole body’s health. I think it’s great when a healthcare team works as well as this team does at caring for and educating its clients. Thank you Wilmington Family Dental for caring about my oral health and teaching me to do a better job at it myself!"

"I've been going here for my routine appointments for years and I would gladly recommend this place to anyone looking for great dental care!"

"This is long but there are two separate events that determined my decision to find a new provider. I don’t write reviews often let alone negative ones however this needs said. I was a patient for a few years until today. My sons appointment I had on the books for over six months was rescheduled the week before his appointment date. That was no big deal however the initial statement made was it was canceled because I didn’t confirm. Fortunately I have that record and they changed their reasoning to lack of staff. Being a provider and in healthcare myself I can totally understand that. Moving forward a week, I called to verify the date and time of his new appointment in October. I had the date in my phone but I didn’t log a time. I was then told I had a $45 fee to re-schedule because the appointment was apparently today. I have a different date on my calendar. I want to point out that I can understand this occurring in a normal situation but this was not a normal situation. I was at work when I rescheduled this and they were confused from the beginning on why they were even rescheduling his appointment. I may not work for my own practice or private practice and I’m sure things run differently, however I understand how things work in the outpatient setting within my own patients. I would never think to do this to people. I understand life happens and this appeared to be confusion on their end from the beginning so naturally I was a little irritated. We all know how long it takes to get into the dentist so I try to be proactive about those appointments. I also want to leave one last thought because this made me feel really bad when I left my own appointment last week. Dr. Hallock briefly looked during my exam which was fine as no news is good news, however he proceeded to make comments about assumed cosmetic work I had done. For context I was telling the hygienist if she sees “movement” in my teeth not to be alarmed as I am finishing up mild adjustments with nighttime aligners so a degree of movement is expected. That said Dr. Hallock looked at me and clearly didn’t understand what I was saying but proceeded to tell me “lip fillers can cause movement to teeth because of pressure.” I was caught off guard and laughed it off in the moment and said oh I do get Botox but that’s not the same thing. He then said Botox can cause those problems as well and for a third time I had to say I was speaking in reference to my nighttime aligners not my appearance. Mind you he is the one who told me about the movement thing six months ago because my hygienist at the time asked why she was seeing movement. Anyways .. Never assume things about people and if you do at least know what you’re talking about. Many dentists actually administer Botox for symptom management / treatment of certain disorders. For further context I work with patients in a surgical setting with an attending who is a plastic surgeon so my knowledge base regarding those things isn’t of the typical person sitting in that chair. The bigger point is no one especially a women should leave a male medical provider feeling embarrassed. Furthermore the medical provider should have an actual understanding of how certain things work before giving patients such strong opinion. This isn’t meant to take away from the positive experiences I’ve had here in the past. This is more so because I am disappointed in how I felt I was treated and doing bad business with long-term patients or anyone for that matter. A dentist is someone you see twice a year so don’t let my experience deter you because I know how hard it is to get into a practice and start all over as I am having to now. I just believe if people remain quiet about their experiences and never voice concerns change will never happen. Thank you.."

"We have been using Wilmington Family Dental for years. The staff is professional and personable. Dr. Hallock is caring and compassionate towards patients that ate terrified by dental work. I have had to have a couple of root canals, and also an extraction (not root canal teeth, from be my previous dentist), he was gentle and professional. Love Dr. Hallock and his staff. Highly recommend."