Duchess

"I always go to this BP/ Duchess gas station...the employees they have in there now, are a lot better than than the ones that used to work there... Just sayin ....."

"Good store. I got gift card there as a gift for my cousins wedding. Bit of a line up inside. Needed more cashiers. Not just one cashier."

"Kyle went above and beyond to help my wife and I as our battery had died when we turned off to get gas. Nothing worse than being stuck out of country with a car issue. Thank you Kyle, you're the man! Thank you duchess!"

"I’m a regular customer and come to this particular location several times a week, and sometimes a few separate times a day. I also buy most of the lottery tickets I play here, and about 50% of the time pay for them with a credit card, which recently has become statewide through a change in policy. I still occasionally run into clerks at different stores who still aren’t aware that credit cards are now able for purchasing lottery. I had never had an issue at this store until last night. I had been in earlier and got a few tickets, one of which was a 20$ scratch off. I lost on it and went back to get another, with still no luck, and an hour or so later I got another loser. This is pretty standard for me, since 20$ tickets are 1:3.6 odds of winning, so I was fairly certain that the next one would be a winner. I go back and a different shift are there, so I ask for a 20$ ticket, get out my credit card, and then asked for ID which I assumed was for the lotto sale, and after showing it, she tells me I can’t use it because the first name on the card was my wife’s, even though obviously the last name was the same. I tell her I share the credit card with her, that I frequently use it there as well as other places, and had used it a few times earlier at that store. This is the first time I have ever even heard of this, and when I was telling her all of this, she is extremely rude and that it’s now “store policy,” which I then told her was absurd and that this must have been a very odd time for a change in policy, considering it was about 10 PM and used it there an hour earlier. This was ridiculous, offensive, and totally out of her authority. If someone does happen to use a card that ultimately is found to belong to someone else and a fraudulent purchase is made, it has no bearing on the store, the employee who carried out the transaction, and is a felony to be handled by the authorities. In a hypothetical situation in which the 20$ charge did have to be paid for by the store, they would lose the 20$ from the sale, as opposed to all of the years of future purchases I would otherwise make by way of continued business, which now they have in fact lost by implying that I’m some criminal, but a very reasonable criminal who had a stolen credit card, but only used it for a 20$ purchase. Never going back."

"This store is clean, well stocked and well lit, like so many other convenient stores I've visited over the years. I encountered 3 different members of the staff while here and all 3 were great. They were very helpful to customers and all 3 were friendly and personable. The prices on the products were very competitive. They had a very large selection of snacks, beer and beverages. They also had some other food choices for those that want something without making a stop at a restaurant. I will make it a point to stop here on my next trip to Marion, OH."