Tire Discounters

"Went to this place because it’s closest to me. Went in on a Thursday evening to get a quote for a rim and tire. I was driving on a spare. I knew the rim was bent and would need replaced as well. Spent sometime with Stephen figuring out pricing. I could’ve gotten aluminum Volkswagen nice looking rim for 300$. Or I could’ve gotten a budget friendly black steel rim. Eventually after talking with family I decided to save money and go for the cheaper option. Stephen ordered it and said it should be here the next day but with the weather they weren’t sure. Also instead of putting a deposit down. They allowed me to leave my old rim and tire as collateral which was nice. Next day I got a call that the rim was in and they would put the new tire on it. So that when I came in later that day they could just throw the rim and tire on and be in and out. I get there after work and they get my car in pretty quick. I asked them to check what other rims are bent on my car so I can come back later and get them replaced. They put my tire and rim on and park the car out front. I ask them what other rims are bent and they say the technician forgot to check. And they would have to pull the car back in and check. So this added another 20 minutes. They told me the back two were bent. Finally they have me pay and added 20$ to what I was originally quoted. I informed them that Stephen quoted me a different price. And after talking to Stephen he came back and said there was confusion whether I wanted a remanufactured rim or not. He adjusted the price which I appreciated. But now I’m questioning the quality of the rim. Ultimately I’m back on the road and I didn’t have to pay an arm and a leg. Just wish the process went a little smoother and that the pricing issue didn’t happen. Fernando was great to talk to and I wish he could’ve handled the whole process. Overall not my worst auto shop experience. Probably will be back."

"I had a wonderful, first time experience here. Fernando was helpful and went above and beyond to get me a specific tire for my car and installed within the same day. Thank you for the excellent customer service. I’ll be back!"

"I’m from out of town and had a leaking tire. Husband in the hospital… i found this tire discounters today and they couldn’t have been any more wonderful! The manager and Mr, Diaz were exceptional! I highly recommend this particular Tire Discounters. If I could give them more than 5 stars I would. Thank you so very much!!"

"Dropped off for routine maintenance oil change and tire rotation. Service completed quickly! They pointed out that brakes were starting to wear thin and recommended service, but did not try to push me when I explained I had planned on waiting until the end of the month to have them done. Very thorough explanation of work done and findings as well. Been going here for years and never had a bad experience. Sometimes can be a little slow but that's due to the volume of work they do with staff levels, not a negative in any way!"

"Well, I gave this store another chance after a bad experience years ago. In short, I still won’t be using them in the future and I might be done with Tire Discounters in general. They found a nail in my tire and told me that the sidewall would interfere with a repair and that my only option is a new tire... They ordered a new tire and mounted my spare in the meantime. I checked the tire myself when I got home and found that the nail was far enough from the sidewall to plug. Repaired it myself, saved the tire (which had a good amount of tread left), and saved a few hundred bucks."