H&R Block

"Sadly they accidentally took over $100 out of my bank account and was not helpful to try and refund it when it was their mistake. I had to go through several calls and waiting before I just gave up. Still never got my money back"

"Yomna! She is the reason the fees are worth the price. If Yomna leaves, I will find her! Not like a stalker. Like a very satisfied customer. Location is great. Yomna is greater."

"I was very impressed with the way our return was handled. I've done our returns for many years but my program wasn't working this year. So, I'm planning on going back to doing it myself. However, if I can't I'll definitely come back to H&R Block. It did cost more than I expected though."

"Because we are always more than satisfied with our service and of our wonderful, sincere, happy preparer Sandi. We trust in her abilities and know we will always be treated with respect and kindness. As long as she is employed with H&R Block we will always come back."

"This is the third year in a row I've used H&R Block and the second tax "professional" I've gone through and my experience was horrendous all three times. This year was the cherry on top. I'll spare you the 3-year rundown. I just got out of the office with Michelle Williams and am livid at the customer service my husband and I received. First she says, "Oh look, I can get you a return of $450! Aren't I awesome? And you owe H&R Block $350, plus the $40 'Peace of Mind' insurance." No, you're not great. I know I should owe back taxes and the fact that we're getting a return at all is because my husband is due a return. "Peace of Mind" insurance? Scam. No thank you. So we decide to just file an extension because I'm waiting on some other paperwork. She's clearly not pleased. My husband and I had made the decision to continue filing our taxes ourselves once my late paperwork comes in, so we tell her as much. "Well, good luck with that because this paperwork is going to another office now. You'll have to have it mailed to you." Condescension. Not to mention that we walked out of that office with the paperwork in hand. So, lies. I said, "Well, we've had a bad experience with this company for the last 2 years, so we'd rather do it ourselves." "I have worked really hard for you. I have bent over for you...." etc. lots more "good luck with that" before we paid our $50 extension fee and left. I could never be that person who says anything bad to your face. That's just not me. But I will let others know what a horrible person you were in a review. I don't believe Michelle was competent in taxes, and in fact she said her contract was up at 9pm tonight, so basically good riddance to us."