The UPS Store
7837 West Ridgewood Drive, Parma, OH 44129
Location & Phone number
7837 W Ridgewood Dr, Parma, OH 44129, United States
About the Business
The UPS Store located at 7837 West Ridgewood Drive in Parma, Ohio, is a one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has you covered. With friendly and knowledgeable staff ready to assist you, you can trust that your items will be handled with care and efficiency. Visit The UPS Store for all your finance and store needs in Parma, Ohio.
Photos
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 3:00 PM
Reviews
"After reading many of these reviews it sure sounds like corporate needs to step in. This store has had a drastic decline in customer service. Employees are extremely nasty and unhelpful. This has only become an issue in the last 3-5 months. All they do is give customers a hard time. The one guy Neel is helpful and that’s about it. On multiple occasions I’ve heard customers bickering because they have been told different info by multiple employees. Wish they would switch management/ownership."
"Do not recommend for notary services. They refused to notarize a letter specifically just because it didn’t have an area saying notary. We originally scheduled our appointment for two days ago and the guy didn’t even come on. For our rescheduled appointment, he told us our original letter was wrong because it didn’t have an area for the notary to sign and even after we tried to reprint the letter with what he was asking he said he couldn’t sign it knowing we altered it. Very poor customer service here as the notary guy was very recently certified and held himself to the most strict of standards that seemed to not be lawfully correct."
"Tried to call them about a package that was not delivered, they hang up without saying anything. Very bad customer service experience"
"Absolutely terrible rude customer service, it’s not the consumers fault this is where returns go. If you despise what you’re doing for a career change it. Also telling your co worker “don’t irritate me” is very unprofessional. I hope that was not the manager."
"Seeing a common theme, RUDE. I generally don’t write negative reviews but my experience with this location was absolutely terrible. One of my packages did not get scanned correctly but when I called and tried to explain that to the woman on the phone her response was “well, it got scanned somewhere…”. Well no Ms. Hateful it surely did not because when I called UPS, as you instructed when you heard a tracking number that begins with 1Z, they informed it was NEVER scanned by the store or by a pick up driver…meaning it probably never left the store. When I called back after speaking with UPS customer support (as instructed by Ms. Hateful) the response was “I don’t see how this is my problem”. Left me muttering choice words as I hung up…"
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