Refloor

"Had a little over 300 sq ft of flooring installed starting on 2/13. Took until 2/19 to get “finished” but caused damage to molding and doorway transitions and refusing to come fix without paying service fees."

"My new review: I would honestly never recommend Refloor. The issues I’ve had is just absolutely ridiculous. I’m genuinely shocked they have as many good reviews as they do. I had so many issues. The installation was a horrible process, which is what I said below that the managers made up for. However, it’s only been two months and my quarter round is coming up off my floor. Just coming up! In a low traffic area! Never in my life have I felt like a company has dropped the ball this bad. My install process was awful, then they helped a little and now my floors falling apart?? And I paid $2000 extra for them to just do 3 rooms vs the $2000 less quote for 5 rooms. That’s right. They charged $2000 extra for less rooms. Why did I go with them?? Because I trusted them and they seemed like the safe and secure way to go! I clearly was wrong. As a first time home owner, this process was horrible and it’s like the never ending issue now. I genuinely believe the install team just didn’t care so they didn’t do their best work because I’m young and they didn’t I’d notice. 110% satisfaction guaranteed is their slogan and it shouldn’t be. The work they do is lazy. I would literally NEVER recommend anyone get their flooring through Refloor. Update: Working with Jim brought the review up. He was very nice. Although I still would never recommend them, I would recommend working with Jim if you’re going through Refloor. He’s great! My original review from two months ago: Had some majorly disappointing issues with the installation team, but the managers and project coordinators made up for it! They assured me they would get my issues resolved quickly and that’s exactly what they did. Erin was phenomenal at helping amend the situation. The product itself is 5 stars, the floors are absolutely perfect."

"Josh and his crew were phenomenal. They finished a day early and the floor looks amazing (Kitchen, living room, dining room, small hallway and bathroom). Katie kept in touch during the entire process to make sure things were continuing to go smoothly."

"I would highly recommend ReFloor. From start to finish this company was so easy to work with. Katie was a great project manager and Rich and David are the BEST installers. They paid close attention to detail and were polite and answered my questions when I had them. I am very satisfied with the work, product and the overall project. My house looks fresh and new and amazing!!!! I would highly recommend this company! Thank you ReFloor for making my house look amazing!"