Goodyear Auto Service

"My experience today at the Fairlawn Goodyear Auto Service center was outstanding, mainly because of the high level of service and communication I was given. Everyone I met was positive and the facility is immaculate. I came home saying this is actually an auto experience I want to go back to, as I bought a three year alignment plan. Thank you Goodyear!"

"Autumn greeted me with a smile and responded with knowledge to my what if’s and symptoms my car was having. Both Anthony and Autumn explained why the car was acting the way it was and did not try and sell me something that I didn’t need, which other places try to do— reassuring me most was good. They were knowledgeable and friendly — Anthony and Autumn are Awesome!"

"I got my 4th pair of Goodyear Adventurers with Kevlar in December 2023 on my Ram Truck(s) over the last 10 years. This tire is great on this truck which currently is a 2017. Tim, the manager at the store was very helpful in ordering the tire I wanted in my size and black-wall preference. They did a super and timely job of mounting, balancing and performed a wheel alignment. It rides like a totally different truck! Such a nice ride for a truck with 85k miles! Thanks for the great service Tim and staff. It is much appreciated!"

"Service technician attempted to scam wife on oil change services and wanted to charge $103 for a full synthetic oil change on a car that can take conventional oil change for around $30. Claimed he did not agree with Goodyears good, better, best selections on the website. Also claimed this was a drop off appointment when the confirmation email clearly says in-store waiting. Increasing the potential wait time by 2hrs. Walked away and will not be back."

"My husband and I were at the Summit Mall on Saturday afternoon. When we went out to the parking lot my car wouldn’t start. Thankfully a young lady pulled up next to us and let us use her car to jump my car. So my husband decided to find the closet’s Goodyear store to get my car checked out. Thankfully for us Frank Riley the service manager was working that day. He immediately came out to check my car’s battery and determined that my battery was dying. Frank was able to get us into the shop immediately and said that he didn’t have the battery on hand but he could get it quickly. Within 30 minutes the store called to tell me my car was already done. Call it being at the right place at the right time but the quick service we received from this location was beyond anything we ever expected! We so appreciate Frank and his crew for being so kind and handling the problem so quickly!"