L & M Towing And Repair

"I brought my car into L&M because my transmission was jerking in 4th gear and it was squeaking. They called me back 2 days later and told me that I needed a clutch and clutch bearing. I agreed and when I went to pick up my car the bill stated used transmission. They told me it needed a transmission. They never discussed the fact that my car needed a transmission with me prior to putting a used transmission in my car. When I drove my car it grinded into 3rd and 4th gear and it never did that prior to me bringing it in. When I returned my car they had me go for a test drive with one of their mechanics. The mechanic was reving my car really high past 3000 rpm's which will damage a motor. I told him to pull over so I could drive. When I drove the car and put the car into 3rd and 4th gear there was a grinding noise. The mechanic at first said he didn't hear anything. So, I continued driving and he finally said that he heard the noise. He kept telling me it wasn't grinding, I told him that it never did that prior to me bringing it in. Then he slammed my car into third gear without me using the clutch while I was driving to say, "that's grinding"! I was very upset when he did that. I will not bring my car to L&M ever again. If you want to have parts put into your car without your permission and then have their mechanic abuse your car on a test drive, then go there. I will never go there again."

"This is also for the office staff not the actual man who towed the truck (thanks Mike). My car wasn’t starting and I had them tow it there, they called me to ask what was wrong and first of all the dogs barking in the back was obnoxious! The next day hear nothing till I get another call once again asking what was actually wrong. After 3 days of not actually getting an update my dad takes me up there just to find out my car was starting and they never actually updated me. And the place is a pigsty with all the barking dogs and mud. And they left my front seat a muddy mess!"

"Broke down on my way to Cleveland. Had my truck repair and running better than before. The price was a bit high but the quality of work was worth it. Awesome repair shop would definitely recommend this place."

"Many thanks to L & M towing and repairs for their great service last night. We got a flat tire on our rented RV and were struggling to find someone that could get us fixed and back on the road. L & M came out and instead of trying to sell us a new tire that we didn’t need he fixed our tire and had us back on the road in 2 hours!"

"My daughter, nephew and myself were on our way to Lakeside Marblehead when we caught a flat right before Baumhart rd. Scary being stuck on the side of the highway! I had a donut in my car but i wasn’t sure how to put it on. We called Triple A- even though they weren’t nice to us- when i called L&M towing for myself, they were extremely nice and Michael- who came and changed my tire, was a blessing! Nicest, most helpful person anyone could ever meet! He made my kids feel safe and he even helped me load my trunk back up. The world needs more people like Michael and L&M towing was absolutely wonderful! Thank you! Highly recommend!"