Overbeck Auto Services

"Overbeck Auto is fantastic! My husband and I switched to Overbeck Auto in Madisonville after some bad experiences with the dealer, and we couldn't be happier! Their customer service is outstanding. They quickly know you and your car by name and are very communicative. They recently diagnosed a clanking noise and put great care into ensuring they were finding the root cause. They have great prices and want to make sure a quality job is done. They also conveniently offer loaner cars to ensure you can continue on with your daily life while your car is being repaired. Highly recommend!"

"I have been to Overbeck twice now and can say both experiences have exceeded my expectations. When I called to schedule my second oil change with Overbeck, I was greeted with Mike asking me if this appointment would be for my 2016 Toyota RAV 4!! Really - when was the last time your mechanic knew the kind of car you drive! The employees are professional and they explain their services very thoroughly and they are 100% transparent about pricing. After they replaced my oil pan, they explained that the gaskets had to cure for 8 hours so they gave me a loaner car and had it ready first thing the following morning. I will be a customer of Overbeck's for life and look forward to spreading the word about this fantastic company!"

"I have a 2000 Honda Insight. It hasn’t needed a lot of maintenance up till now but I depend on Overbeck Auto Service to keep it running as long as possible. They have the mechanics that know my very unusual car. Thanks to everyone there, let’s shoot for another 200,000 miles!"

"We’ve brought both our VW gasoline car & Nissan electric car here. The staff are super nice and very knowledgeable. They’re generally able to provide a loaner or ride services if you need to leave your car longer than one day or a couple hours. On top of that they try to help the customer out and have really reasonable rates. They’ll email and text and call with updates as they work, keeping you in the loop. They are very responsive and great at communicating details. A very customer centric staff and you’re not giving your money to a big corporation or dealership. You’ll probably walk away spending less money than the dealership and you’ll get better service overall. There was an issue once with one of our cars where I had brought it to 3 different dealerships and mechanics around the city, and none of them were able to figure it out. Overbeck was the only place that did, fixed it, and provided a loaner the entire time. Since then, I only bring my cars here. You can trust them to do good work. I highly recommend."

"I highly recommend Overbeck Auto Services for all your hybrid car repair needs. This shop provides top-notch, professional, and personalized service. The staff is friendly and always goes above and beyond to ensure customer satisfaction. I especially appreciate their dedication to budget-friendly oil changes. Moreover, when it comes to extensive repairs, Overbeck Auto Services offers the convenience of loaner cars. This has made my experience seamless, allowing me to commute to work without any disruptions. A standout experience for me was when they replaced my hybrid battery. It has been nearly two years since the replacement, and I have encountered zero issues. Overall, Overbeck Auto Services has exceeded my expectations. I am very satisfied with their services and cannot recommend them enough. When looking for a reliable, trustworthy, and expert hybrid car repair shop, look no further than Overbeck Auto Services!"