Croghan AutoCare Ltd

"I’m from Buffalo and driving down to Tennessee to go visit family. While on I - 71 South I had started to feel shaking in my vehicle during accelerating past 60 mph. Had come off the highway to look for repair shops near me. Noticed great reviews (which were all true) and clean looking shop. Called them, brought it to them and they were absolutely amazing. Could not have asked but a better experience for a not so great of situation. Wonderful employees and owner, treated my dogs like royalty by bringing them water. Wish there was more places like this one. Cannot express how thankful I am for how fast they diagnosed the problem to taking care of the entire situation. Friendly and treated us like neighbors. Have never had such great customer especially at a repair shop."

"Our daughter was driving back to Cincinnati and her check engine light came on and Croghan’s was the closest service station off the I-71 exit. I called and talked to James, explained the situation, and he said they would take care of her when she arrived. They did a diagnostic test on the car, told her it was safe to drive once she got back home, and told her they just wanted her get back to Cincinnati safely. What a professional and courteous group! Thanks for the great support!"

"I hit an animal on the way back from Columbus late one night. My car overheated and I had to pull over in the freezing cold. The tow truck driver recommended we take my car to Croghan since it was close to the accident. I was scared at first since Ive never heard of this place. I had absolutely no reason to be scared. Jim was awesome. His shop did an amazing job, he kept me in touch the whole way with constant emails and when I showed up he even showed me exactly what was wrong. I wish I lived closer otherwise I’d take my vehicles to him every time. If you live in the area, you need to bring him your vehicles, you won’t regret it."

"Jim Croghan (owner) is the only mechanic around that I trust or will go to. Known for years, he has always been honest, trustworthy, and makes only repairs that is required or requested. His whole staff are also polite and friendly. Mr Croghan keeps up with all the new auto systems by going to continuing education classes that the parts and manufacturing companies put on. As with all repair shops, Croghans is not the cheapest, but with his integrity, you won't be over charged or charged for items not needed and the work will be done right the first time. Jim Croghan is also very good about explaining what the problem is and how the best way for it to be repaired. He will also take as much time with his customers as needed."

"My Honda Fit broke down heading north on 71. Really terrible situation with a 10 month old in the car. The good part is that the closest mechanic was Croghan AutoCare. He fixed the problem (spark plug shot out of the engine, taking a chunk of it with it) at a really reasonable rate. This alone was worthy of 5 stars, but later that month I took my second car (Honda Civic) into a chain mechanic store because my AC was not working. They quoted $1700 to replace the whole AC system. Since I live in Columbus it is harder to get to Croghan, but I called him up and he said he would take a look. He explained the actual issue and $400 later my AC was fix. I will be taking my cars to Croghan from now on for regular checkups. Croghan I believe specializes in domestic cars, but he had no issue working with my Hondas."