Tide Cleaners

"It is always a great experience. Just didn’t have any coupons this time. Merry Christmas and Happy New Year!"

"Very efficient and courteous service. Cleaning was done well and the price was not too expensive for cleaning a cashmere sweater."

"When I dropped off a simple dress to alter by taking in an inch I was told it would cost about $20.00. When I picked up the dress I had to pay close to $30.00. This is 1/2 the cost of the dress. Tide should be more accurate with pricing. Particularly during the current economic climate. I would not have had the dress altered had I known it would cost that much because it was not worth it for what I originally paid for the dress."

"The clothes are clean which was the goal for wash & fold. It was very convenient & fast. However I was a bit disappointed with the folding. It left a lot of wrinkles in the clothes."

"UPDATED AT BOTTOM: As a preface, I have had quite a few articles of clothing cleaned at this establishment - all with great results. However, all it takes is one screw up to convince anyone to never return to a dry cleaner again. Over a month ago, I took a football kit similar to the picture to be dry cleaned (it says dry cleaning recommended, or else I wouldn't have bothered). I was told within a few days of dropping off my shirt that it was damaged. OK, that is a bummer, but I was also told to hang tight and that someone from upper management would contact me. It has been 6 weeks, and I am still waiting on an appropriate response or compensation for the damage. I have had to call personally twice to reach Francene (I apologize, but I am blanking on your last name) only to receive a voicemail. Not only was this not supposed to be my job because I entrusted them with my property, but it is also horribly unprofessional to leave me on the hook for this long. I will be considering small claims court in this instance because I presume my shirt to be "stolen." You have lost a customer and many more. Please contact me so we can rectify this matter before that next step. Thank you Update - Francene called after posting this review and is working to rectify this issue. To the reply below, either the owner sadly had the wrong number, or your attempts at reaching me were abjectly false. I received one phone call informing me of the damage to the item and to wait for upper management. FURTHERMORE, I went in not once, not twice, but three times inquiring about next steps and then was finally given the customer service number to reach Francene. All interactions I had with in-store employees were respectful and professional."