Take 5 Oil Change

"I have had service at this location twice. The staff is always very kind and informative. I was most thankful when I didn't remember a coupon and Tyler asked before checking out. When choosing Take 5, it isn't for price. It is convenient and super fast. ⭐"

"I had such a great experience. My best friend and I came at the same time in the same car and we all had a great laugh about it. They were quick and very informative. The assistant manager Tyler talked to us the whole time. Overall amazing experience!"

"I haven't been able to hit up my regular place that does my maintenance because of my work hours for the last few months so I stopped at Take 5 after leaving The grocery store. It literally only took about 5 minutes. The price was more than I'm use to but it was very convenient and pleasant. Justin and the crew are very professional and explained every step as they went along. I highly recommend Take 5 especially if your short on time. Thanks guys for a pleasant experience."

"Top notch service!! From the customer service to the complimentary bottled water. This was a great and unexpected experience. Not only was the staff courteous and accommodating to customers, they were the same way with each other as they called out safety and quality checks to each other. Everything was explained to me every step of the way. I was in and out fast and left feeling confident that not a step was missed! Honestly, I only stopped here today because my car maintenance lamp popped up that my oil was low and the dealership was already closed but for service like this I’d definitely come here again!!!"

"All right. I took my wife's car into this place just to see what type of oil they had, and to see if they had the uncommon oil filter needed for my wife's vehicle. The vehicle is a 2018 Toyota that's been a garage queen since the date of purchase. In other words it's flawless, nothing special, but it's flawless. I pull in and was greeted by a couple young men who were very nice. I see they carry mobile 1, perfect. The first thing I ask is do you have the oil filter. They say they do, and proceed to pop the hood, remove the oil cap, and unbolt the skid plate. The tech working the pit couldn't find the filter, so he went to a back room. He emerges from the back room without the filter, so he and the other gentleman both start looking everywhere for this filter. Both men tell me their inventory system must be incorrect, and that I need to go buy one, and come back. They close my hood, and bolt my skid plate back on. I leave, and begin driving to the auto parts store. While on the way I start to smell oil, but don't think anything of it because this car is flawless, it must be someone in traffic. After leaving the auto parts store, I get in the car, start it up, and the engine is knocking. I immediately turn off the car, pop the hood, and take a look. What I found was the oil cap sitting off to the side of the hood latch, and oil EVERYWHERE! I call Take 5 three times with no answer, so now my wife has to come pick me up and drive me to Take 5. We arrive, I show the guy the pictures of the engine bay. He starts laughing as he tells the manager what happened. I get attitude from the manager, but eventually a call is made to the owner. They arrange to tow the car to Take 5 for evaluation. Take 5 does the oil change, and the manager wipes down the engine. The manager calls me when she's finished, and the first thing I do is pop the plastic cover off the top of the engine. There's oil residue everywhere, it's all over my hands, it's even dripping off the edge of the plastic engine cover I'm holding. I tell the manager this is not ok. The manager tells me this is all we can do at the store level, and that I should call corporate. I call corporate, and leave a detailed message. I email corporate, and attach pictures. No response. I'm currently driving around a stinking, smoking car that was FLAWLESS Saturday morning. No response from anyone. DO NOT GET YOUR OIL CHANGED HERE. All we want is to have the engine bay professionally cleaned. I don't think that's asking too much. Also, their prices are ridiculously high, and they are not trained properly. Oil change 101 is when you remove the oil cap, you put it on the hood latch so you can't close the hood without reinstalling the cap. Can you really afford a new vehicle with 8% interest if they blow your engine? Are you willing to have some random used engine thrown in your car as a replacement if they blow your engine? Don't come here, it's not worth the risk. I want a response from the owner. I deserve a response from the owner. MAKE THIS RIGHT!"