Hearn Plumbing, Heating & Air

"Hearn Plumbing did a great job installing our back flow device and expansion tank that Lake Co. required at North Madison Mini Storage. Paul did a professional and neat job and cleaned up well after finishing!!!"

"I can't say enough positive things about Evan and Paul! These two went above and beyond to provide exceptional service. We were facing a plumbing emergency with multiple root balls clogging our pipes, and they not only responded promptly but managed to come out the same day. What truly sets Evan and Paul apart is their unwavering commitment to getting the job done, even in challenging conditions. Despite the pelting snow, they worked tirelessly to clear the root balls, ensuring our plumbing was back to normal. Their dedication was truly commendable. Throughout the entire process, Evan and Paul maintained a positive and cheerful attitude. It's rare to find professionals who tackle a tough job with a smile on their faces, but these two did just that. Their enthusiasm and friendly demeanor made the entire experience much more pleasant. I can confidently say that Evan and Paul are not just skilled professionals, but also great people. Their commitment to customer satisfaction and their ability to handle tough situations make them stand out. I highly recommend their services to anyone in need of reliable, efficient, and friendly plumbing assistance. Thank you, Evan and Paul!"

"Thank you for providing service so quickly. The service guys were great. We're very satisfied with the assessment, job done and option info provided. The installation of my water heater was done professionally and thoroughly. Very well done. Very personable service techs. Evan .....I can't thank you enough, sir!!! He was very professional, and , worked very hard to figure out my problem ! So happy you found out what it was! was early, and, very determind to figure this out! I will recommend you guys to everyone! You were awesome!! Thanks again so much for your help, and knowledge!!"

"I highly recommend Hearn! We have been using them for almost 4 years. Every tech that has been to my home has been respectful and professional. We’ve had a bumpy ride from the hvac system AND the water heater the previous homeowner installed and the team at Hearn has done their best to fix a mess that wasn’t theirs to fix. Also, the office worker Alyson is always super kind whether it’s via phone or text. They even dropped off a wonderful holiday gift this year, presumably bc we are Hearn+ members. We are definitely Hearn customers for life!"

"Highly recommend Hearn's service. I had a total furnace failure with multiple parts that were 15+ years old during a cold snap of less than 20 degrees, and Hearn was able to come out in a couple of days with a tech to get it temporarily running plus a project manager to discuss new options. Within a week, a brand new furnace was installed. The customer service is absolutely incredible, and as someone who works in the healthcare industry, I was very impressed. Even after a minor issue shortly after install, I simply called and had it resolved the same day. Because of the professional relationship we had, I was even gifted a basket just before Christmas. I have never seen this type of customer service in any industry, whether it be my professional career or personal life."