Ztech Charlie's Car Care
2142 Baltimore Street, Defiance, OH 43512
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About the Business
Ztech Charlie's Car Care is a trusted car repair institution located at 2142 Baltimore Street in Defiance, Ohio, United States. With years of experience in the industry, our skilled technicians are dedicated to providing top-notch service to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, you can count on Ztech Charlie's Car Care to get the job done right. Visit us today and experience our commitment to excellence in auto care.
Reviews
"Installed a car starter as a Christmas present. Wonderful to work with."
"My husband had scheduled an appointment on 5/31/23 with Ztech for this morning 6/12/23 at 8:30. He was told when he got there they wouldn't be able to get it in until at least noon. What was the point of scheduling an appointment when it couldn't be honored? We will be taking our business elsewhere."
"Did a great job, on both cars I've had done here! Won't go anywhere else!"
"I have had 2 cars tinted out here, excellent job, excellent service! Getting ready to bring my new car to have it tinted and detailed!!"
"UPDATE: After one day of mediation the installer was very cordial and pretty much totally admitted wrongdoing. They said they wanted to take it back and do everything to my exact request and standard (the industry standard). They repurchased every little bit and bob they sprayed (tiedowns, bolts, plugs) and removed and repeated the entire liner wonderfully. It's not Line-X level perfect, but it's far and beyond worth every penny I spent. Although the owner and his son were incredibly friendly and welcoming, the service they provided for a spray-in bedliner and undercoating was beyond horrendous. They failed to communicate the type of material they'd be using or that I needed to request that my tiedowns, brackets, bolts, and tailgate access panel be removed prior to spraying and went right over all of it. That though, is the least of my complaint. They didn't properly clean and prep the bed leaving caked dirt and WHOLE seed pods near the bulkhead under the liner. They did not properly prep and cover the truck for either the undercoat and liner getting overspray around the bed rails, up the rear fenders, spray mist on the windows (to the point they vibrate when opening). They missed an entire foot of frame in the undercoat. And they layered the tailgate on so thick my bolts aren't even visible, and it bubbled up off the surface. After all of this and hearing my complaints Dave had the audacity to say that I had no idea what I was talking about and that they worked within industry standards. He argued I'd get the same final product from any Line-X or Rhino. Just buy the Line-X for $100 more."
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