NEOSkin Center

"I had a unique situation that was not handled well. I actually had some issues and I'm the type of person who researches. I had many questions. I was willing to try recommendations, but was looking for a team approach because my primary doctor was willing to work with neoskin to help in my endeavors. I also don't fit the cookie cutter recommendations that might typically come with my condition. I was there for hormone treatment.(Ironically, I actually shared information about where compounded hormones can be purchased nearby and they told me they are now using that suggestion Rather than the Florida based original location ) I'm sure the facility is wonderful for cosmetic procedures and I have nothing negative to say about that. They probably could have made a lot of money off of me in the future for some cosmetic procedures:) I'm sure the staff is very knowledgeable. Please just do your research and be aware that if you question certain things or they find you to be "difficult in nature"... They may discontinue your services. I am not a difficult person by any means, and I respect those in the medical field. But I also am an educated person and expect to be respected in return. Because the "fit" was not right for me with this agency according to them, they did offer to return my money but only if I sign something of legal nature. ( I'm guessing I wouldn't be allowed to leave reviews.) I allowed them to keep my money even though they probably don't need it. Again, this is not a negative review on any particular procedure and I hear wonderful things about cosmetic routines that are done. The place itself is elegant though costly. As far as hormone help, I'm sure many people have benefited. I believe the medical professionals to be knowledgeable. But if you have had various conditions or you have done your own research this may not be the place for you. An open dialogue with out of the box thinking and a team approach is not how I would describe this setting. In addition, the medical professionals deciding that my questioning and my concerns made me "not a good fit" left it up to an office manager to have to call and tell me that. Even though I was irritated, I tried to be polite to her because basically higher up people who get paid more than her were making her do their dirty work. They could have called me directly to express why they were not going to be able to help me. If you think a patient or client is not somebody you can work with and that they aren't following your directions as you see fit, then you should be the one to give them a personal call and not make somebody else do it for you. To me that says something about character."

"I’ve been going to NeoSkin for almost 5 years now and everyone is so wonderful! Renee is fantastic! She’s thorough and very conscientious with my treatments. She takes time to hear what I want and what areas of concern I have about my skin care. She very gifted at what she does and is always so kind, compassionate, and joyful. When I go it is more than a treatment… It’s an experience! And now I love that I can schedule my visits with her at both the Hudson and Canton locations. Very convenient! Thank you, Renee! You’re a gem!"

"Absolutely love NEOSkin! They are always so friendly and helpful if I need to reschedule. Renee is gentle and sweet, always taking care so I don't bruise. She makes the experience easy and painless."

"The med spa is beautiful and the staff is helpful and friendly. Rose was the utmost professional, very communicative, and gave me options and choices. No pressure on me to make any decisions during each appointment. I was referred by another client and am grateful they shared this business with me."